I have learned that we at 1E have a public article on the topic, FWIW…

http://help.1e.com/display/NWE71/Fast+Startup+vs+Wake-on-LAN

Interesting thread all around!

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Ed Aldrich
Sent: Wednesday, November 30, 2016 1:10 PM
To: mssms@lists.myitforum.com
Subject: RE: [mssms] RE: WOL not waking powered off computers

Just getting caught up here… those of us who monitor this alias were all at the 
MVP Summit when this was posted. I was at least, followed by a couple weeks of 
running around…

That said, I have to say that the “disable fast startup’ fix was a new one to 
me!

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Marcum, John
Sent: Monday, November 21, 2016 4:05 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

1e has a good little free tool for this too. Actually I am VERY surprised none 
of the 1e guys have commented on this thread, I am sure they know the answer.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 2:58 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

I tried 3 ways:


·        CM 2012 app with “wake on LAN” checked in the deployment.

·        Right click tools WOL via CM console.

·        Wake on LAN util from depicus.com<http://depicus.com>

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Art Flores
Sent: Monday, November 21, 2016 11:45 AM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

How are you sending the magic packet for your WOL tests?

I have a similar issue with the Dell 9020, if I send the magic packet from Win7 
using the Cireson Remote Manage app, the 9020 does NOT wake up, if I send the 
magic packet from a Win10 VM using the same version of the Cireson Remote 
Manage app, the 9020 does wake up.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 1:04 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

Ok so did you confirm if you can see the NIC led blinking when the machine is 
fully powered off?
I have various OptiPlex models and they all seem to work fine
I’ve disabled Deep sleep and enabled WOL option in BIOS
When machine is switched off and I plug in a network cable the led lights on 
the nic…this is the first step in confirming that at the BIOS level you are on 
the right path…

Shane

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 17:17
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

Various. The last one was an OptiPlex 9010.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 9:02 AM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

What model is the machine?
We have Dell Inspiron machines that do it like this – they will wake from sleep 
but not from cold…
Also found this with some Vostro models(can’t remember the exact model)

Shane

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 16:31
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

It does get the packet. And it will wake up when asleep, just now when powered 
off.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers


You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem.

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike 
<mmur...@csuchico.edu<mailto:mmur...@csuchico.edu>> wrote:
OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states:

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN 
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN.

Welp, I’m in state S5, so what to do?

http://www.dell.com/support/article/us/en/19/SLN216918/EN<http://www.dell.com/support/article/us/en/19/SLN216918/EN>


Mike

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Ryan
Sent: Friday, November 18, 2016 12:10 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers

View page three of my troubleshooting WOL and SCCM:

http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/<http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/>


Is the NIC On:

If there are no link lights on the back of the computer, where the network cord 
is plugged in, then your NIC is probably not getting any power. Because of 
this, it won’t be able to turn on the computer when packets are sent. Check 
BIOS and / or Windows to see which is turning off the NIC. The next trick will 
tell you how to narrow down which is causing the problem.

Is This A Windows Problem or BIOS Problem:

One interesting trick you can do is power off the computer, and then power it 
back on going into BIOS. Sometimes, Windows turns the NIC off when the computer 
is powered down, and this action will turn back on the NIC. Now, power off the 
computer (make sure it doesn’t boot into Windows) and try to wake up the 
computer. If it wakes up, and it never woke up before, you are probably looking 
at a Windows setting problem or a driver bug. If it doesn’t wake up, check the 
BIOS. make sure all the settings are correct, and if they are look into 
updating or downgrading the BIOS.

On Fri, Nov 18, 2016 at 1:40 PM Linkey, Mike 
<mlin...@icc.illinois.gov<mailto:mlin...@icc.illinois.gov>> wrote:
Make sure you have the right NIC drivers.  We have problems from time to time 
when the wrong drivers are installed.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Murray, Mike
Sent: Friday, November 18, 2016 1:04 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: [External] [mssms] WOL not waking powered off computers

We have WOL enabled on our network. I’m able to wake a sleeping computer, but 
not a powered off computer. I verified WOL is enabled in BIOS and the network 
adapter is not getting powered off. Is this normal?



Best Regards,

Mike Murray
Desktop Engineer/IT Consultant - IT Support Services
California State University, Chico
530.898.4357
mmur...@csuchico.edu<mailto:mmur...@csuchico.edu>

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