I opened a case with MS on Friday and they have been less then helpful. Olsson you wouldn’t happen to still have a case number I could give them to reference do you? If you want to send it directly to me that is fine.
Thanks Rob From: [email protected] [mailto:[email protected]] On Behalf Of Adam Juelich Sent: Wednesday, December 21, 2016 10:58 AM To: [email protected] Subject: Re: [mssms] RE: Merge vs New Record Eesh. Is there a way to do a query for duplicate devices to at least keep an eye on it and mitigate the issue? On Wed, Dec 21, 2016 at 8:57 AM, Olsson Mats (4004) <[email protected]<mailto:[email protected]>> wrote: This is a known issue introduced with SCCM2012 SP1. Before SP1 the netbios name was a “mergable” property and since that value existed in the AD DDR, in the heartbeat DDR and in a ImportMachineEntry DDR. After SP1 there will be a problem if the AD DDR is created before the Heartbeat DDR. I have had a case on this with Won’t fix from MS. We did file a DCR too with no result. We have a rather complex workaround for this. We first create the record in AD and record the SID from this object. After that we create a DDR with ImportMachineEntry WMI method Finally we have to use SMSResGen to create a third DDR with the SID from the AD entry and the Mac address from ImportMachineEntry. Now SCCM can merge The AD and SMSRegenEntries on AD sid and it can merge the SMSResgen Entry and the ImportMachineEntry on mac and the result is one record in the SCCM database. The Quick simple fix would be for MS to restore the Pre SP1 functionality. Another fix (better one) would be to modify the merging behavior so that SCCM did merge the records based on FQDN by default From: [email protected]<mailto:[email protected]> [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Robert Spinelli Sent: den 21 december 2016 13:50 To: [email protected]<mailto:[email protected]> Subject: [mssms] Merge vs New Record Does anyone know how SCCM decides to create a new record or merge with an existing record? What does SCCM key off of to decide? I know I had a blog or something way back when but can’t find it. If we have following: Machine1 record created by AD System Discovery Machine1 record created when client is installed (heartbeat) We’re seeing issues where the 2 records don’t merge and we end up with 2 records for the same machine. One record showing machine with client (heartbeat) and one record from AD system discovery showing machine with no client. We will end up having: Machine1 record (client installed – heartbeat discovery) Machine1 record (client not installed – AD system discovery) If I delete the machine1 record created by AD system discovery from SCCM and then make a change on the AD object, delta discovery kicks in, creates a new ddr from AD System discovery and then merges with Machine1 record (client installed – heartbeat discovery) I did find article below but this is for machines that are being using unknown computer support: https://blogs.technet.microsoft.com/enterprisemobility/2011/09/09/known-issue-and-workaround-duplicate-records-when-you-use-unknown-computer-support-with-active-directory-delta-discovery/ Thanks Rob

