Here you go!

  1.  Maintenance Windows
     *   Physicals only have a couple edge cases where they only want reboots 
at a certain time. Mostly long running SAS reports and such. All VMs  have MWs 
each night at specific times, staggered across all VMs. This is because of our 
storage and the impact deploying any patches because they download and run 
locally. All software deployments run from DP and have no impact.
     *   Do you usually just do it for 'Restarts' or 'Installs' as well? Both, 
see above.
     *   Are you leveraging WoL and/or AMT? A little WoL, 1E Nightwatchman, but 
nothing standardized. No AMT.
     *   If so, what is your success rate? Not sure, never reported on it.
  2.  Restart Behavior
     *   What do you specify for the two Client Notifications? 1440 & 120.
  3.  Communication
     *   Yes, posted on our intranet a few years ago. Everyone knows they get 
24 hours, unless they are on a VM.

Daniel Ratliff

From: [email protected] [mailto:[email protected]] On 
Behalf Of Adam Juelich
Sent: Wednesday, March 29, 2017 4:07 PM
To: [email protected]
Subject: Re: [mssms] Maintenance Windows & Restart Behavior

Thanks, Mike.

So you guys strictly use Windows Embedded?  If you have traditional clients, 
how do you manage them differently?

On Wed, Mar 29, 2017 at 2:27 PM, Marable, Mike 
<[email protected]<mailto:[email protected]>> wrote:
Hi Adam,


1.       Maintenance Windows

a.       We use these only on our embedded devices and not on traditional 
clients.  We have a window set once a week (like 2 am on Sunday mornings) so 
that SCCM turns off the write filter on the device, runs our deployments and 
then re-enables the write filter.

2.       Restart Behavior / Communications

a.       We actually have written our own utility to handle reboots.  It allows 
us to display a message to the end user, countdown timer, users can delay the 
reboot, we can have it check for running executables before attempting to 
reboot, etc.

b.       We have agreements in place with critical areas, such as emergency 
rooms, and other 24hour clinics to limit reboots to specific days and times.  
Otherwise the understanding with the users is that we will do our deployments 
and maintenance outside of business hours.  Combine that with our reboot tool 
and the users are pretty happy.

We do use WOL very heavily.  Different clinics have varying office hours/days 
and we have collections set up to wake machines up about 15 minutes before the 
beginning of business for them.  We’ve been very successful with that.  The WOL 
issues that we have run into in the past have usually been attributed to either 
mis-configured BIOs settings or users hard-powering off machines.

Mike



From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]<mailto:[email protected]>] 
On Behalf Of Adam Juelich
Sent: Wednesday, March 29, 2017 2:55 PM
To: [email protected]<mailto:[email protected]>
Subject: [mssms] Maintenance Windows & Restart Behavior

Hello Everyone,

This isn't as much of a question as much as a poll on how people are doing 
this.  I know everyone is in charge of different environments, different 
sizing, and other complex variables.  I'd like to know what settings you 
specify for the following items:


  1.  Maintenance Windows

     *   What are your MW for Windows Clients?
     *   Do you usually just do it for 'Restarts' or 'Installs' as well?
     *   Are you leveraging WoL and/or AMT?
     *   If so, what is your success rate?

  1.  Restart Behavior

     *   What do you specify for the two Client Notifications?

  1.  Communication

     *   How have you communicated this to end-users?  It's obviously a 
delicate balance between security and end-user convenience.  Every environment 
is different but I'm curious.

Anything else that I missed in this realm, I would appreciate knowing!

Thanks!


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