Check CAS.log. You may also want to check any BITS transfers to see what is happening there.
Daniel Ratliff From: [email protected] [mailto:[email protected]] On Behalf Of Collin Murphy Sent: Thursday, June 8, 2017 11:34 AM To: [email protected] Subject: [mssms] Clients not updating, looks like stuck downloading Good Morning! Client has numerous machines that will not install windows updates while others in the same location will. In the UpdatesDeployment.log it looks like is it sitting at percentcomplete = 0. It isn't just one update, it is a bunch of them all stacked. Here is some snippets from the different logs: UpdatesDeployment.log: Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_20EC5232-90F2-4DAB-8708-E987501C5BE9/SUM_f53e5787-8890-4bc2-a38d-39683a6f7240", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l Update (Site_20EC5232-90F2-4DAB-8708-E987501C5BE9/SUM_f53e5787-8890-4bc2-a38d-39683a6f7240) Progress: Status = ciStateDownloading, PercentComplete = 0, DownloadSize = 0, Result = 0x0 UpdatesHandler.log: Bundle update (f53e5787-8890-4bc2-a38d-39683a6f7240) is requesting download from child updates for action (INSTALL) UpdatesStore.log Queried Update (f53e5787-8890-4bc2-a38d-39683a6f7240): Status=Missing, Title=2017-05 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4019264), BulletinID=, QNumbers=4019264, LocaleID=, ProductID=0fa1201d-4330-4fa8-8ae9-b877473b6441, UpdateClassification = 0fa1201d-4330-4fa8-8ae9-b877473b6441, ExcludeForStateReporting=FALSE. Any help would be appreciated! Thanks. Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10 The information transmitted is intended only for the person or entity to which it is addressed and may contain CONFIDENTIAL material. If you receive this material/information in error, please contact the sender and delete or destroy the material/information.
