You're welcome :)

One more thing I just ran into and found the solution for yesterday after a 
week of troubleshooting.  About 3-4 weeks ago I implemented an Office Telemetry 
server and deployed the gpo enabling the telemetry agent on our clients.  I've 
started testing deployment of the April version of Office 365 2016 about a week 
before that.  Within a few days of deploying the telemetry agent gpo, all of 
the Office installs started taking over 4 hours.

After troubleshooting the 4 hour Office install, the only things I could do to 
get it to install normally in under 15 minutes was disable the network 
connection or disable the telemetry agent.  Yesterday I deployed a gpo that 
disabled the telemetry agent for my testing VM's, 12 of them, and every Office 
install was back to normal.

I haven't seen anyone else that has ran into this issue but thought I would at 
least let everyone know what I've ran into.

From: [email protected] [mailto:[email protected]] On 
Behalf Of Ostos, Carol
Sent: Wednesday, June 7, 2017 6:54 PM
To: [email protected]
Subject: [mssms] RE: O365 in Enterprise

If you need to install Office 365 on servers, ask yourself whether or not you 
allow internet access on them, because if you don't you may not be able to 
complete the license activation
We decided to source standard MS Office Pro Plus 2016 for servers with no 
internet access, yes you spend a bit of money but we thought it was easier than 
having to punch holes in our proxies to these systems to have internet access, 
especially since it's not just one site that you will need to allow 
https://login.microsoft.com/ I think you will need to allow more than that 
unless I am mistaken and perhaps someone in this forum had already worked out 
all the sites you would need to allow if you still wanted to use Office 365 
binaries/licenses

and before I forget, thank you Chris Thelen, great points!

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Heaton, Joseph@Wildlife
Sent: Thursday, 8 June 2017 1:08 AM
To: [email protected]<mailto:[email protected]>
Subject: [mssms] RE: O365 in Enterprise

We're using on-prem Office, only because we didn't purchase web licenses for 
Visio/Project.  If you use the O365 Office, you can't use on-prem 
Visio/Project, the licenses can't co-exist.

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Michael K Murray
Sent: Tuesday, June 06, 2017 2:03 PM
To: [email protected]<mailto:[email protected]>
Subject: [mssms] RE: O365 in Enterprise

Wow, that's a lot of issues. Anyone else have experiences to share?

Thanks!

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Thelen, Chris
Sent: Monday, June 5, 2017 6:10 AM
To: [email protected]<mailto:[email protected]>
Subject: [mssms] RE: O365 in Enterprise

We've been deploying Office 365 for a few years now.  I would like to say that 
it's been great but I'd be lying through my teeth.  This year when we started 
looking at upgrading our Office 365 2013 users to 365 2016, we were seriously 
talking about going back to Office 2016 perpetual licenses cause 365 has been 
that fun...we did decide to stay with 365 though.

Here are the things I have learned and would highly recommend.  Hope this helps 
you out, feel free to ask questions.


  1.  Research the different ways of updating and decide on the best option for 
your environment
     *   We have been updating 365 2016 using SCCM software updates and it has 
gone very poorly and seeing a lot of failures or client issues.
     *   If you do decide to use SCCM for updates, I would not recommend to 
deploy Office updates with Windows updates.  Keep them separate, it has worked 
better for us and we have seen less failures.
     *   Used a DFS share for 2013 and it worked really good.  We're 
considering going back to this instead of SCCM.
  2.  Look at all the options in the xml file  
https://support.office.com/en-us/article/Configuration-options-for-the-Office-2016-Deployment-Tool-d3879f0d-766c-469c-9440-0a9a2a905ca8
     *   Make sure to specify a version in your xml file.  If you don't, then 
it will automatically upgrade during the install regardless of the "Updates" 
setting in the xml file.
     *   If you deal with multiple languages, specify en-us as the first 
language, whatever language is in the xml file first will be the default 
language of Office.
     *   Display level "none" will be a silent install and you will not see any 
error messages.  If you choose Full, then the users/IT will see the normal 
progress bar and full error messages.  I switched all of our SCCM packages to 
full display level and it has helped a ton.
     *   If you have multiple users logging onto one computer that need to use 
Office, then for that single computer, you need to add the 
SharedComputerLicensing property to the xml file.
     *   There are xml file builders out there that make it easier, but you 
still have to understand what's in the xml file and what it does 
https://officedev.github.io/Office-IT-Pro-Deployment-Scripts/XmlEditor.html
     *   If you would like an example of what I use, let me know and I'll share 
it.
  3.  Add-ons as Eric stated
     *   Make sure all your supported add-ons work with 2016.  We also use SAP 
Analysis for Office and EPM Excel add-ins, but we are on newer versions of 
these that do support Office 365 2016.
  4.  If you need to contact MS support....Office 365 support only supports 
activation and installation.  Anything else, you need to open a MS software 
assurance ticket.
  5.  When troubleshooting issues in Office, there is an quick repair and an 
online repair.  Quick scans and replaces corrupted files.  Online repair is a 
overwrite of all files.  We usually use the Office scrub script to uninstall 
Office completely and then reinstall as doing this fixes most issues faster 
than doing repairs.
  6.  Get used to keeping it up to date like Windows 10.  Only 2 builds in 
deferred channel will be supported.  Like Windows 10, we have to constantly 
test new builds of Office 365.

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Eric Morrison
Sent: Sunday, June 4, 2017 11:11 PM
To: [email protected]<mailto:[email protected]>
Subject: [mssms] RE: O365 in Enterprise

We've just started looking to deploy it, but we're going to use ConfigMgr. We 
have to continue using 2013 for folks that are using SAP EPM Excel add-ins 
because the version of SAP we're on doesn't support Office 2016 yet. Everyone 
else will get O365 ProPlus CB.

If you have ConfigMgr, it will make your life a lot easier managing and 
deploying O365. If not, you still can manage it with GPOs and custom answer 
files.

Eric

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Michael K Murray
Sent: Friday, June 2, 2017 6:24 PM
To: [email protected]<mailto:[email protected]>
Subject: [mssms] O365 in Enterprise

Are any of you using Office 365 in your enterprise environment? We've been 
deploying the regular enterprise version of Office, but it doesn't support the 
focused inbox feature. My manager has asked me to look into 365 instead.

If you're using it, any assistance would be appreciated. Deployment guide, etc.

Thanks!

Best Regards,

Mike Murray
Desktop Engineer/IT Consultant - IT Support Services
California State University, Chico
530.898.4357
[email protected]<mailto:[email protected]>

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