Hi, I've been trying to get Office 365 updates deployed through SCCM. Unfortunately I keep getting 0x87D0024A "The job is already connected" errors when the SCCM client tries to download the updates from the DP.
I'm running Deferred/Semi-annual channel on the client, but (for the purposes of testing) deploying all of a month's updates through their own Software Update Group and Deployment Package. All updates are listed in SCCM as Downloaded and Deployed, and I can see the content in the Package Source folder. The updates are listed in Software Centre but with a status of failed. I'm seeing this on both Win7 and Win10. UpdatesHandler.log contains the following information: Bundle update (ed1addd0-658b-43da-963a-61482d085c1a) is requesting download from child updates for action (INSTALL) UpdatesHandler 26/09/2017 13:06:31 4924 (0x133C) AlternateHandler is downloading or installing another update, and cannot start another downloading UpdatesHandler 26/09/2017 13:06:31 4924 (0x133C) Ignoring update state (DOWNLOAD_READY) change in job state (2) UpdatesHandler 26/09/2017 13:06:31 14940 (0x3A5C) BeginDownload alternate update content failed. Error = 0x87d0024a UpdatesHandler 26/09/2017 13:06:31 4924 (0x133C) CBundledUpdate -- Failed to download update (8152bd23-5322-4434-aadd-6dc2c89437b6). Error = 0x87d0024a UpdatesHandler 26/09/2017 13:06:31 4924 (0x133C) Ignoring update state (DOWNLOAD_READY) change in job state (2) UpdatesHandler 26/09/2017 13:06:31 14940 (0x3A5C) CDeploymentJob -- Failed to download update (ed1addd0-658b-43da-963a-61482d085c1a). Error = 0x87d0024a UpdatesHandler 26/09/2017 13:06:31 4924 (0x133C) I've found some references online - these either suggest checking for the file "C:\Program Files\Common Files\Microsoft Shared\ClickToRun\ApiClient.dll" (present on all PCs) or quickly run out of ideas. https://social.technet.microsoft.com/Forums/en-US/cdb5a8c4-20c5-4612-b7ae-2aa0047ae9eb/sccm-cb-1610-deploy-office-365-update?forum=ConfigMgrCompliance https://hiraniconfigmgr.wordpress.com/2017/07/17/sccm-cb-deploy-office-365-update-keep-failing-with-error-0x87d0024a-2016411062/ https://www.reddit.com/r/SCCM/comments/6lh8un/deploying_office_updates_via_sccm_some_users_get/ Has anyone here come across this before? Mike -- The Open University is incorporated by Royal Charter (RC 000391), an exempt charity in England & Wales and a charity registered in Scotland (SC 038302). The Open University is authorised and regulated by the Financial Conduct Authority in relation to its secondary activity of credit broking.
