Ur's M.K.
"making impossible possible" ----- Forwarded Message ---- From: Kanban Info (P) Ltd. <[email protected]> To: [email protected] Sent: Tue, 21 December, 2010 10:23:53 PM Subject: Urgently Require Quality Lead @ Microland (Bangalore) Hi Dear, One of our Key client (Microland) is looking for 1) Quality Lead Company Name: Microland Ltd URL: www.microland.com/ Job Location: Bangalore If you are looking for change and have never applied before 6 months, Then send your updated profile along the following inline details(Mandatory).. Total Exp: Relevant Exp: Current CTC: Expected CTC: Notice Period: Current location: Open for relocation to Bangalore ___ Every applied to Microland: D.O.B_______ UG____ University ______ Year of passing ______ Percentage_____ PG____ University________Year of passing ______ Percentage_____ Job Description • Define new process required to deliver services • Revise existing process as per changes in business requirement • End to End planning and executing process transitions • Plan and conduct process audits at defined frequency and report results • Define metrics and dashboards to measure the process and service performance • Ensure reports are generated and published at defined frequencies • Ensuring all process are adhering to document management guidelines • Ensuring all audit steps are documented as per document management guidelines • Ensure SOPs for all reports and dashboards are documented as per document management guidelines • Identify scope of automation in improving process and service performance • Plan and drive process and service improvements with operations • Train Quality and Process Analysts on new audits and audit requirement • Train all resources on processes signed off with the customers • Train on usage of service management tool required to deliver services • Train data and process analysts on methodology required to collate data and publish dashboards • Conduct knowledge sharing sessions for Team members on Quality related topics • Manage team of data analysts and process analysts Skills and experience: • ITIL Foundation and work experience • Good knowldege of data analysis methods • Good experience in driving service improvements • Good documentation skills • Six Sigma awareness (certification not mandatory) • ISO 20000 / ISO 27001 / ISO 9001 Awareness • Team management skills (3 -5 member) • Good at MS Excel, power ponit and word Regards Sahil Khan Kanban Infosystem Disclaimer: The sender of this email is registered with naukri.com as Kanban Info (P) Ltd. ([email protected], 51/1/5, Site 4, Sahibabad, Industrial Area, Ghaziabad, GHAZIABAD, Uttar Pradesh - 201001) using Naukri.com services. The responsibility of checking the authenticity of offers/correspondence lies with you. If you consider the content of this email inappropriate or spam, you may: 1. Report abuse by forwarding this email to: [email protected] 2. You can also Block this Company from searching your resume in the database. Advisory: Please do not pay any money to anyone who promises to find you a job. This could be in the form of a registration fee, or document processing fee or visa charges or any other pretext. The money could be asked for upfront or it could be asked after trust has been built after some correspondence has been exchanged. Also please note that in case you get a job offer or a letter of intent without having been through an interview process it is probably a scam and you should contact [email protected] for advise. To be on the top of Employer's Resume Search Update Your Resume Now Your CV has only 30 seconds to impress a Recruiter. Use Resume Services & see the difference! Ads by Google Employment Government Careers Partner Sites Find your dream match on Jeevansathi.com Get career advice on asknaukri.com Buy/Sell/Rent Property on 99acres.com Build your professional network on Brijj Sponsored Links Try visual studio 2008. It's Free -- ___________________________________________________________________ Welcome to Maa Vee Maa Kaa Nanbargal valai Kuzhu (Friendship Group)! This group is purely of the Youth, by the Youth and for the Youth. Utilize this group to post your views & messages. ___________________________________________________________________ To post to this Maa Vee Maa Kaa group, send your emails to [email protected] Regards, Owner, Maa Vee Maa Kaa.
