In my opinion, JIRA with supportive discussions in the forums, works well for new ideas that have the passionate support of a group of users. It doesn't have to be a big group, but they have to be able to explain what they want, why they want it, why it will be good for lots of MLO users and maybe drive new sales, how it can be done, and what the negative issues are and how to mitigate them. Example: locked tabs in MLO 4.0 which never would have gotten enough momentum in UserVoice to get noticed.
UserVoice is great for long-running issues that have the support of a large number of users. It's effective at showing breadth of support. It's not necessary for them to be able to articulate precisely what they want or how to do it. Example: calendar view. Numerous people have put forward proposals for calendar view. Each one tends to be a partial solution that leaves some calendar-view fans unsatisfied and creates new possibly serious problems for other users. This would in my view prevent it from moving forward in JIRA. But UserVoice clearly shows that this is an issue to a large number of users and they aren't going away, so Andrey has committed to do something in this space. This is the example where UserVoice gets a result that JIRA in my view cannot. -Dwight -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Stéph Sent: Monday, September 09, 2013 4:43 PM To: [email protected] Subject: [MLO] Re: How to handle Feature Requests Agreed; Uservoice just doesn't work, because new ideas languish at the bottom of the list where nobody sees them. I think the combination of the Google forums and the JIRA beta test issue tracking site works much better and gets Andrey's attention. So all you've got to do is persuade the beta testers to champion your idea. Stéph -- You received this message because you are subscribed to the Google Groups "MyLifeOrganized" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/mylifeorganized. To view this discussion on the web visit https://groups.google.com/d/msgid/mylifeorganized/8147e8ea-1e08-4c62-a484-e5 b701d8808e%40googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "MyLifeOrganized" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/mylifeorganized. To view this discussion on the web visit https://groups.google.com/d/msgid/mylifeorganized/000001ceadb1%245850f3c0%2408f2db40%24%40GrantSmiths.org. For more options, visit https://groups.google.com/groups/opt_out.
