Let me step in here since there is a misunderstanding with Cloud account 
disabling policy.

If there are number of incorrect password attempts (6-10) the cloud is 
disabled *temporary* for several minutes to prevent massive password 
guessing attempts. The more incorrect attempts the more minutes set for 
this delay. 

The cloud account is disabled permanently only if user *deletes* it in the 
web interface.

It is possible to restore deleted cloud account during several days after 
user deletes it (to prevent accidental deletion). After this time the 
account maybe deleted without possibility to restore it.

Andrey.

On Saturday, January 11, 2014 4:31:02 PM UTC+2, Lisa S wrote:
>
> Two incorrect attempts and then locked out seems very conservative for an 
> application like MLO. Even my bank has three chances, and then there is a 
> phone number that can be called. I'd like to see a way to configure this in 
> the cloud settings or extend the number of changes. I have a lot of 
> passwords, I often have to try several if I don't have LastPass handy. 
>
>
> On Thu, Jan 2, 2014 at 3:54 AM, Alexandra Borovytskaya 
> <[email protected]<javascript:>
> > wrote:
>
>> Yes, it was disabled due to 2 invalid password attempts. I have enabled 
>> it, please try again now. 
>>
>>
>> On Thu, Jan 2, 2014 at 10:10 AM, 王旭波 <[email protected] <javascript:>>wrote:
>>
>>>
>>> Why my Cloud Sync Account has been disabled?
>>>
>>> My Clound Sync account : [email protected] <javascript:>
>>>  
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>>
>>
>>
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>> Best Regards,
>>
>> Alexandra Borovytskaya 
>>
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>
>
> -- 
> Lisa
>
> ------------------------------
> Lisa Stroyan, mailto: [email protected] <javascript:> 
>  

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