After fighting with MLO Outlook sync and not being able to get it working 
properly, I am adopting Dwight's workaround.
For whatever reason, the MLO and Outlook sync simply don't reliably support 
the following use case:

I want to mark emails in my company's email system as tasks, and have them 
automatically sent from Outlook to MLO, where I manage the task execution. 
 If possible, I would like the tasks completed in MLO to be either deleted 
in Outlook or marked as complete there.

It seems I have tried every possible combination of the Outlook sync 
parameters.  There is no combination that does this.  (I am still stuck on 
Outlook 2007 in my company, but I doubt if 2010 or later changes this MLO 
behavior)
Among other approaches I tried, I was using the approach of assigning 
Outlook tasks a category of "MLO" to limit the tasks I wanted to sync from 
Outlook to MLO.

The following very unacceptable outcomes result:

- The Outlook root task, "<OutlookTasks>" in my setup, gets created, and my 
existing MLO tasks get completely rearranged and stuck under the 
<OutlookTasks> folder in seemingly random fashion.
- When I try to sync Outlook -> MLO, my active MLO tasks all get shot up to 
Outlook as tasks; not at all what I want; I don't want to manage *anything* 
in that clunky Outlook monstrosity.  I only want to use Outlook as a source 
of a few selected tasks, based on incoming email, and send those 
email-derived tasks to MLO.
- If I delete, in Outlook, the MLO-sourced tasks that wound up showing up 
in Outlook after a sync, on the next sync, the tasks I deleted in Outlook 
get deleted from MLO, seemingly no matter what settings I use.

It may be possible, by defining a to-do view in MLO to limit the tasks, to 
get better behavior.  Possibly allowing the Outlook settings to default to 
mentioning the "Active Actions" view is the source of the problem. 
 However...

My conclusion:  The behavior of MLO Outlook sync, with the use case I am 
trying to do, is seemingly random, unpredictable, and uniformly bad, 
destroying and scrambling my tasks around.  For whatever reason, MLO simply 
doesn't reliably support this way of operating.  It shouldn't be this hard 
to get a simple, common approach to work, and I've already spent way too 
much time on it compared to the limited benefits.  Thus I've chosen to STOP 
trying to get MLO Outlook sync to work, and to just use the workaround 
Dwight mentioned.  It seems to work fine to just select the tasks you want 
in Outlook, and drag-and-drop them into the MLO Inbox, and to NOT use MLO 
Outlook sync at all.

James



On Wednesday, May 22, 2013 12:38:39 PM UTC-7, Thomas Backhaus wrote:
>
> Hi Dwight,
>
> thanks, that sound like a nice work-around. If I indeed stumbled on a bug 
> and there's currently no way of correcting for it, I'll definitely give it 
> a go!
>
> Thomas
>
>
> On Wednesday, May 22, 2013 8:20:30 PM UTC+2, Dwight Arthur wrote:
>>
>> Hi, Thomas. I'm not sure if this will help you or not. I have a fairly 
>> similar process but I don't use outlook sync. While reviewing my emails I 
>> set the followup flag on each item that requires a task. When I'm done I 
>> click the flag in my inbox header to get a view grouped by flag setting. 
>> Then I select all flagged emails and drag them to an MLO window 
>> displaying 
>> the inbox, where I drop them. Then I flip back to Outlook and hit 
>> "delete." 
>>
>> The task created in MLO has the email subject as its title and the email 
>> body as the note. At the top of the note there's a link that you can 
>> click 
>> to bring up a view of the original email message (as long as you have not 
>> emptied MLO's trash. There are no subsequent syncs of any kind so the new 
>> tasks stay put until you are done with them. 
>> -Dwight 
>>
>>

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