Several people, notably Grant, have made some good points about UserVoice 
lately and I'd like to fill in some background.

About five years ago a user named Mark was frustrated about the lack of 
communication between users and developers of MLO. He particularly thought 
we needed a way for users to let devs know what changes to MLO they really 
cared about.He wanted the devs to be able to tell which ideas mattered to 
lots of people versus which ideas mattered to a few people with loud 
voices. He got Andrey's promise of cooperation, then he reviewed lots of 
user voting systems that were available way back then, and picked 
UserVoice. The rules and the setup are Mark's and he served as moderator 
for about three years and then about two years ago he moved on. It's a 
tribute to Mark that this thing he set into motion is still running two 
year on autopilot. It has achieved its original objectives, and Andrey has 
kept up his side of the bargain, giving serious consideration to the big 
vote-getters and keeping it updated as to requests that have been 
implemented. That said, there are some problems that get worse as time goes 
by, and if we ever get to the point that the user community would like to 
make some big or small changes the first question will be, who's going to 
be the manager/moderator and does he or she seem likely to stick with it 
even when it gets frustrating?

I would imagine that in the intervening years something better than 
UserVoice has showed up

Here are the three main issues I'm aware of.

1. New ideas don't get a chance. When it was new every idea was on equal 
footing. But some ideas have been racking up votes for years now, and they 
are all on the front page. New ideas with a couple of votes are at the 
back. People with votes available usually spend them all before getting to 
the new stuff.

2. Big ideas for little products are lost. The best idea in the world for 
MLO/iPad is unlikely to make is on to the front page, it,s crowded out by 
even moderately popular ideas for MLO/Windows 

3. people set up recommendations that duplicate existing recommendations, 
or they set up different but overlapping recommendations. This splits the 
vote and makes the idea look less popular than it is. There's no mechanism 
in UserVoice for merging two recommendations, and in the case of 
overlapping recommendations it's not clear that merging would be acceptable 
to all of the voters

Is it time for a change? What  would you differently? How? And most 
important, Who's gonna do it?

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