The O.P. replied:

Thanks for responding Dwight. I was able to resolve my issue by 
reinstalling all of my software. You can close that post. Thanks for your 
help.


Regards,

Shobhit


On Thursday, December 3, 2015 at 12:36:18 AM UTC-5, Dwight Arthur wrote:
>
>
> Hi, Shobhit. I was a beta tester for Android v2 and I have been using 
> cloud sync successfully on v2 for a while now. Maybe I can help. But you 
> would have to give a better description of the problem. Where did it fail: 
> was setup unsuccessful? Or did it crash while synching? Or did the synch 
> just not run after successful setup? Could you send screen shots of the 
> synch setup pages on Android and also on Windows? Are there any error 
> messages? Anythng else that might possibly help me (and others on this 
> forum) to understand what you are experiencing?
> -Dwight
>
> shobhit gupta 
> Dec 2 (11 hours ago)
> Great that this V2 product is out... I bought it yesterday including the 
> cloud service for a month so I have all the latest and greatest on tWindows 
> desktop, android device and cloud sync service but the sync is not working 
> for Androidd device. Can somebody please help?
>
> I really want to save time using this product but the poor response from 
> support is costing me much more. Can somebody please help?
>
>
>

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