On Sunday, May 29, 2016 at 4:23:23 PM UTC-4, Andrew Hwang wrote:
>
> I was extremely committed to adopting MLO, and spent many hours going 
> through the User Guide and forums.  I really, really wanted to like MLO. 
>  But this oversight was incredibly frustrating, wasted a lot of my time, 
> and has left a really bad taste in my mouth.  To the point where I've 
> switched to another task management application--even though I already 
> purchased MLO license, cloud sync, and Android app.  
>
 
Andrew, I understand and I hope that you find success with your other task 
manager. You impress me as the kind of person who wants to find a tool with 
a lot of power and then use all of that power. People like that from time 
to time leave MLO because of various issues but many of them come back 
after finding that other tools may be easier to use and better documented 
but just do not have the power to do the job as well as MLO. So I hope that 
I will see you back here again.

One last hint, you mentioned spending "many hours" - if you have some time 
to spend you might want to apply for inclusion in the beta test team. The 
requirement is that you use (and test) new versions of the software and 
report on your results; in return you get more attention from the 
developers and have a better opportunity to influence decisions such as 
documentation. Timing would be good, Andrey has announced a major upgrade 
to MLO for Windows.

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