I have encountered this error before when i read Jen's first post. Coz i
wanted to log into cloud to see if i can create a cloud file.

After the error, i waited for a while and tried again. There is no more
error.

Maybe there is some server error sometimes.

On 21 February 2017 at 22:37, Jen T <[email protected]> wrote:

> Oh duh.... I tried to SLIDE, not tap, lol.
>
> Ok, so I successfully connected both apps (phone and tablet) to the Cloud
> but the sync did not work.
>
> I signed into the Cloud and saw the attached error message. Now what?
>
> :(
>
> On Monday, February 20, 2017 at 5:14:19 AM UTC-5, Jen T wrote:
>>
>> I purchased the Cloud subscription. Have and Android tablet and phone. I
>> cannot figure out how to sync the two. Help please!
>>
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