Sorry for the delay. There were no known issues with the server. Does the
issue still persist?
On Tuesday, May 22, 2018 at 2:36:38 PM UTC+3, Jan Thomä wrote:
>
> Since this morning I'm getting issues synchronizing with MLO cloud. Sync
> takes very long and ultimately is aborted. Here is the log that is
> displayed in the error dialog. Are the currently known issues with cloud
> sync or is this a problem at my end?
>
> 5/22/2018 8:26:28 AM
> MLO ver.: 5.0.0.3020 public beta-2
> Initializing sync: "MLO Cloud"
> Local file name: C:\users\j.thomae\My
> Documents\MyLifeOrganized\Master-2018.ml
> Sync direction: Local<->Remote
> Session id: {8299C242-D875-4643-9721-FA1348F21644}
> MLO Cloud Sync Web Service:
> https://sync.mylifeorganized.net/mlo/MLOInetSync.asmx?wsdl
> Syncing with file on MLO Cloud: Master-2018
> Cloud file UID: <removed>
> MLO Cloud user name: <removed>
> Modif. stamps in profile before sync: Local=3590 Remote=1663
> Getting server message since this is the first sync for today....
> DONE
> Local modif. stamp: 3630
> Local file modified
> 5/22/2018 8:26:30 AM
> Requesting modifications from MLO Cloud newer than (1663)...
> DONE
> 5/22/2018 8:26:31 AM
> Data received from MLO Cloud. Remote modif. stamp: 1696
> Modifications found on MLO Cloud.
> Copy data: Local <- Cloud
> Local modif. stamp before: 3630
> Local modif. stamp after : 3630
> Copy data: Local -> Cloud
> 5/22/2018 8:27:06 AM
> Sending modifications to MLO Cloud newer than (3590). Modifications (40)...
> ABORTED
> 5/22/2018 8:27:06 AM
> Releasing session...
> DONE
> Error: XML document must have a top level element.
>
> Line: 0
> (TExMLOSync)
> Checking Cloud status since sync error detected...
> OK
> Sync error: XML document must have a top level element.
>
> Line: 0
>
> Retrying in 3 sec...
> Session id: {4C0860CB-F62B-49DB-B390-6DE86A4BBE58}
> MLO Cloud Sync Web Service:
> https://sync.mylifeorganized.net/mlo/MLOInetSync.asmx?wsdl
> Syncing with file on MLO Cloud: Master-2018
> Cloud file UID: <removed>
> MLO Cloud user name: <removed>
> Modif. stamps in profile before sync: Local=3590 Remote=1663
> Getting server message since this is the first sync for today....
> DONE
> Local modif. stamp: 3630
> Local file modified
> 5/22/2018 8:27:11 AM
> Requesting modifications from MLO Cloud newer than (1663)...
> DONE
> 5/22/2018 8:27:12 AM
> Data received from MLO Cloud. Remote modif. stamp: 1696
> Modifications found on MLO Cloud.
> Copy data: Local <- Cloud
> Local modif. stamp before: 3630
> Local modif. stamp after : 3630
> Copy data: Local -> Cloud
> 5/22/2018 8:27:24 AM
> Sending modifications to MLO Cloud newer than (3590). Modifications (41)...
> ABORTED
> 5/22/2018 8:27:25 AM
> Releasing session...
> DONE
> Error: XML document must have a top level element.
>
> Line: 0
> (TExMLOSync)
> Checking Cloud status since sync error detected...
> OK
> 5/22/2018 8:27:26 AM
> Sync terminated: "MLO Cloud" (57.37 seconds)
>
>
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