Similar thing here. Whenever I drag something from Outlook into MLO, MLO 
freezes and crashes. I have an overdue ticket open regarding this issue 
(5th of Dec).

The MLO squad doesn't seem to respond at all, it's not the only unanswered 
ticket I have ...

Cheers

André


Am Montag, 2. Dezember 2019 19:34:03 UTC+1 schrieb TL:
>
> Hello, 
>
> Drag and drop from outlook with a link back to email was working fine, 
> even once I had moved said email into the archive. 
>
> Now for some reason, once I move the email to the archive, the outlook 
> link from MLO won't work.   If Outlook is open I get the message: "The 
> attempted operation failed.  An object coiuld not be found."   If outlook 
> is not open, I get the message: "Cannot start Microsoft Outlook".  If I 
> move the email from the archive back to the inbox, I get the "The attempted 
> operation failed" message again.  But if I undo the move to Archive, the 
> link works. 
>
> The issue is that the Message-id is changing when I move the email to the 
> archive. My understanding was that that is a unique idenfier to the email. 
> Any ideas why that would change?
>
> Now this may be an Outlook issue rather than MLO, but this functionality 
> was working fine last week.  For those of you who drag and drop, do you 
> find that the links are working still once you move the email out of the 
> outlook inbox??  I should add that I'm using Outlook 2019 enterprise.
>
> Many thanks, 
>
> Tron
>

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