I find their contact page most useful because it has that email address
https://www.mylifeorganized.net/contact-us.shtml

but this might be good too (all simple to find at the top of their website)
https://www.mylifeorganized.net/support.shtml

On Friday, June 7, 2024 at 5:59:28 AM UTC-6 Patricio Carranza wrote:

> Thanks a lot Grant! Im a paying customer, I didnt know about the support 
> desk. is there an email or something like that where I could send my case?
>
> Thanks again! 
>  
> Patricio. 
> ------------------------------
> *From:* [email protected] <[email protected]> on 
> behalf of Grant <[email protected]>
> *Sent:* Friday, June 7, 2024 4:33:38 AM
>
> *To:* MyLifeOrganized <[email protected]>
> *Subject:* Re: [MLO] HELP: Context Filter Bug - Selects multiple values 
> on one click
> Hi Patricio, Without some snapshots showing this multiple selection, the 
> results, and the rest of the filter sidebar, I dont think anyone can make 
> any more suggestions.
> If you are a paying customer, you can also email the support desk.  I find 
> them generally quite responsive.
>
> On Wednesday, June 5, 2024 at 4:53:24 PM UTC+2 Patricio Carranza wrote:
>
> hi Grant, I know that functionality is there..., and similar to the 
> screenshot you shared, in my configuration I have no context including any 
> other contexts. Back to the issue I'm facing, what is your suggestion? 
> issue and possible relation with that context admin/configuration 
> functionality? 
>
> thank you again!
>
> Patricio.
>
>
> On Mon, Jun 3, 2024 at 8:05 AM Grant <[email protected]> wrote:
>
> I think you did not understand - there is a separate tool for managing 
> your contexts all together.  Its under the Tools menu and called Manage 
> Contexts. 
> [image: Screenshot 2024-06-03 130332.png]
>
> On Friday, May 31, 2024 at 1:58:07 PM UTC+2 Patricio Carranza wrote:
>
> Thanks for your reply. What do you mean by checked on the right? I mean 
> some of my tasks are in fact categorized with one or many context on the 
> right. 
>
> Ill see if I can record somehow a short video and share here. 
> ------------------------------
> *From:* [email protected] <[email protected]> on 
> behalf of Grant <[email protected]>
> *Sent:* Friday, May 31, 2024 3:28:29 AM
> *To:* MyLifeOrganized <[email protected]>
> *Subject:* Re: [MLO] HELP: Context Filter Bug - Selects multiple values 
> on one click 
>  
> I can reproduce something similar
>
> Check under Tools-Manage Contexts.  See if you have linked some contexts.  
> eg. click on the guilty context on the left side, and see if any other 
> tasks are checked on the right.
>
> On Monday, May 27, 2024 at 10:58:11 AM UTC+2 Richard Collings wrote:
>
> FWIW I can’t reproduce.  This is in the Windows app.   I have well over 
> 100 contexts and when I click on a context in the filter panel on the 
> left,   it just selects that context and there is no scrolling.    Holding 
> down shift, allows me to select a block from the currently selected context 
> to the one that I click on;  and holding down Ctrl allows me to select 
> random multiple contexts.
>
>  
>
> Can’t think what might be causing the behaviour that you are seeing.
>
>  
>
> Richard
>
>  
>
> *From:* [email protected] <[email protected]> *On 
> Behalf Of *Patricio Carranza
> *Sent:* Sunday, May 26, 2024 3:02 PM
> *To:* MyLifeOrganized <[email protected]>
> *Subject:* [MLO] HELP: Context Filter Bug - Selects multiple values on 
> one click
>
>  
>
> hi All,
>
>  
>
> Bringing this point back to the top of the inbox...is there anyone from 
> the team who can help getting this logged as a BUG?
>
>  
>
> Just in case, this is not a big ask for enhancement, it's really a 
> specific issue that happens (it seems) when you have more than X (?) number 
> of Contexts created and you use them to filter your list...using the filter 
> on the left...whenever you select one context there the filter reacts as if 
> you had selected many items and the filter panel scrolls down automatically.
>
>  
>
> The behavior really bothers since restrict you from quickly filtering your 
> list of tasks by any given Context...so diminishes the value of 
> categorizing your tasks by Context such that you can then easily identify 
> them by context.
>
>  
>
> HELP! Please fix it or let me know if there is any workaround. Note: 
> creating an advance filter is not a workaround since it implies so many 
> steps to just have your view filter by context.
>
>  
>
> Thank you!
>
>  
>
> Patricio.
>
> On Saturday, March 23, 2024 at 7:51:02 PM UTC-3 Patricio Carranza wrote:
>
> hi All,
>
>  
>
> Has anyone else have experienced a really odd behavior whenever you click 
> on the Context filter in the filter pane? 
>
>  
>
> The behavior I'm experiencing is that whenever I select a context value in 
> the filter pane, multiple values get selected (it seems it's mostly 4 or 
> value selected, instead just the one I click on) and the panel scrolls down 
> automatically...so I need to click again to pick the one context I'm trying 
> to filter by...while it might not be seem as a critical bug...it's really 
> annoying since it practically defeats the benefit of a quick filter by 
> context...which is a really useful feature....
>
>  
>
> I'd welcome any idea on how this could be solved
>
>  
>
> Thanks a lot to everyone in advance.
>
>  
>
> Patricio.
>
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