Hi Mark, thanks for raising this.

We do actively support MLO and respond to all inquiries sent to our 
official support channel at [email protected]. That’s where 
functionality questions, bug reports, and account-related issues get the 
fastest response from the team.

This forum is more of a community space, so responses here may be slower 
and are often from other users sharing their experiences. That said, we do 
monitor the forum and jump in when needed - including here 🙂

If you have any specific questions, feel free to ask them here or email us 
directly. 
On Saturday, January 31, 2026 at 10:08:05 PM UTC [email protected] wrote:

> I'm seeing a lot of requests for help in this forum that have no replies 
> from MLO.  I was considering purchasing this app, but because of the 
> apparent lack of support, I'm not sure.  Can someone give me some 
> reassurance?  Thanks in advance.
>
> Mark
>
>
>
>

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