Hi Partners/Associate

Find the requiremetnw with one of my direct client. Do send me the details
to [EMAIL PROTECTED]

Job Title : VOIP Support Engineer
Location : Bridgeton MO 63044
Duration :24 Months


*Job Description:*

*(What will the contractor do on that project?) *

·         24x7 shift work

·         The VOIP/ISP Services Networking Tech Support Manager provides an
elevated level of technical support and project management support to the
teams within the IP Server/VOIP NRC.

·         This position handles trouble escalations on a 24X7 basis and
proactively identifies and troubleshoots complex, potentially service
impacting conditions which require a broad and/or deep level of advanced
technical knowledge.

·         This position partners with client's Technical Development, the IP
Server/VOIP Fault Mgmt teams, the Operations Technical Consultant, and
Vendors to troubleshoot system problems that may impact service availability
and to develop long term fixes that will prevent service affecting failures
from occurring.

·         The position is responsible for providing technical direction and
solutions in the development and management of complex technical solutions
as they relate to the maintenance and service availability of the IP
Server/VOIP NRC managed services. The position will oversee and/or manage
multiple interrelated technical projects concurrently.

·         When failures occur in the services managed by the IP Server/VOIP
NRC this position is responsible and accountable for making decisions
towards resolving technical problems that could result in major revenue
loss.

·         This position supports Cisco and Foundry equipment.



Skills

·         IP Networking

·         Cisco Routers

·         Foundry (Desired)

·         Troubleshooting complex networking problems

·         Project Management (Intermediate)



Regards

Lawkesh

973-598-3992

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