Hello,


I have an urgent requirement on contract in New York City. Please send
resume with contact details, current location and rate at
[EMAIL PROTECTED]

BMC Patrol, Performance Manager Administrator

Location: Jersey City, NJ
Duration: 6 - 9 months

Requirements:

The successful candidate will have:
• Three years of experience BMC Patrol/Performance Manager related software
components and architecture. This includes BMC Patrol Agents, BMC Patrol
KM's, Distribution Server, BMC Patrol Portal, and the BMC Event Manager.
• Experience creating and deploying customized Patrol KM's.
• Experience creating PSL and Perl scripts for those customized Patrol KM's.

• Knowledge of SNMP and MIBS.
• Knowledge of networking and the basics of LAN administration.
• Experience working with both UNIX and Windows platforms.
• Excellent oral and written skills to interface with all user/technical
communities within client.
• Possess good time management/organization skills necessary to assist in
developing IT processes/procedures and to manage own work queue, perform
escalations, and assist in team projects.


Job Description:

Client is seeking an experienced person to fill a BMC Patrol/Performance
Manager Administrator position. The person in this position will provide
professional and efficient Levels I, II and III administrative and technical
support to client employees (customers) that are using the BMC
Patrol/Performance Manager products.
Duties of the incumbent include, but are not limited to:
• Must own, be proactive, and administer the Patrol environment.
• Installation, configuration, and maintenance of all BMC Patrol Monitoring
products including BMC Patrol Agents, BMC Patrol KM's, Distribution Server,
BMC Patrol Portal, BMC Event Manager.
• Configure BMC Event Manager to accept SNMP traps from a wide array of
software and hardware products.
• Provide additional administrative and technical support for corporate
applications including Computer Associates AutoSys Workload Automation and
Unicenter Service Desk.
• Document all requests/problems by providing a complete and accurate
depiction of issues reported, and their resolutions, into client's problem
management system (Computer Associates Unicenter Service Desk.).
• Manage internal client needs and expectations ensuring issues are
identified, resolved, and escalated quickly and appropriately.
• Communicate known problems and fixes to team members and other technical
groups, submitting knowledge solutions as needed, notifying management and
end user communities where applicable.
• Provide remote out of hours support as necessary.
• Other duties as assigned.


*Regards**
Amandeep Singh*

*Technical Recruiter*

[EMAIL PROTECTED] <[EMAIL PROTECTED]>

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