We are also using AITCOM and often have problems. They seem to work on
their network at noon on Sat. and traceroutes die at their network.They
seem to go offline randomly also. We asked for telnet access to
administer a Mysql database and can't get it to work. They say our DNS
is not configured for reverse lookups...... what the hell our DNS has to
do with their telnet I don't know. Their tech support is like M$oft,
technically correct but has no relevance to the problem. You would be
better served to learn Linux and see Rackspace.com for a dedicated
Server you have full access to. Best bet is to find a NOC close to you
in Internet space.
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