On Wed, 8 Jun 2005 [EMAIL PROTECTED] wrote:
> A long time ago when I was doing support for Lotus Notes, I was told that
> the customer who 'complains' about legitimate bugs may be the most valuable
> type of customer of all.  This is because they care enough to vent.  Who
> knows how many unhappy customers one has if none ever complain?  What if
> all those who submitted bugs against subquery performance didn't care
> enough about the product to submit them?  You may have a dwindling customer
> base and you might never know why.  And today's 'free' MySQL user could
> very well end up being tomorrow's paid support customer if they feel the
> product is good and their voice will be heard.
> 
> Positive, professional venting always seems to help though :)

And if you think something should be done sooner you can always implement 
it or get a group together to fund the project you think should have a 
higher priority.  I am sure with the proper funding it could become a very 
high priority.
 
-Just my $.01

--
Boyd Gerber <[EMAIL PROTECTED]>
ZENEZ   1042 East Fort Union #135, Midvale Utah  84047

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