Maybe a new MySQL list is needed - one called Dumb Questions, and when
someone posts one to any other list, someone can quickly respond, "Please
repost this on the MySQL Dumb Questions list, as that's where it belongs".
The footer for the Dumb Questions list should be, "This question could have
been answered in the Documentation Section of MySQL.com, or by searching the
archives at lists.mysql.com"
I have had an idea along these lines that maybe someone will consider implementing. I say have two or three levels of tech support, whether it be via a mailing list, News Group, phone number whatever. The lowest level would be accessible to anyone. The next level would only be accessible to those who can pass a short test which is made up of questions that can easily be answered by looking in the faq or other documentation. Then if there was a third level you would have to answer questions that would require looking at the documentation and some degree of logical reasoning. I would be happy to be forced to answer questions before I could subscribe to a mailing list if it meant the I wouldn't have to sift through questions like "I installed it but now it won't run, why?"
Chris W http://thewishzone.com:8086
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