On Apr 8, 2005 11:59 AM, Michael Haan <[EMAIL PROTECTED]> wrote: > Trying to sort through the idiocy of my local cable company Com****. > I've got an HDTV on the way and want to use the firwire out of the > Motorola box. Unfortunately, my local office says it only provides > the SA3100. Iknow other Com**** offices provide the Motorola box, > just not mine. The person I spoke to at Com**** told me that I > couldn't use the Motorola box because it won't work. Does any of this > make sense? Can I just go to a different office and get the Motorola > box? Are there any similar solutions for the SA box? Will the cable > companies ever get over their monopoly, emerge from the mid-seventies > and start providing actual customer service?
I had a somewhat similar experience, here in the Bay Area. I had an old AT&T box, and wanted a new one with S-VIDEO. So, I called customer service and they said that they had newer ones with SVIDEO, and to just take it to my office. So I went on down there and told them what I wanted... only to find out that they DON'T have them. Apparently the call center also services Sacramento... where they DO have SVIDEO ones.?! So, I ended up upgrading to the HD Motorola box, because it had SVIDEO out. Now I've gone down the road of experimenting with the firewire. I still ordered a PVR-150 anyways, because the firewire support is not 100% full-proof yet. I would think it is "possible" to get one from another office. I had to activate the new box over the phone myself. It wasn't like they activated it in the office, or required a technician. However, you never know... the system you're on may not know how to handle certain boxes... or may not get necessary firmware updates over the wire, etc. Dave -- ------------------------------------------------------------- Are Your Friends Lemmings? -- http://www.lemmingshirts.com _______________________________________________ mythtv-users mailing list [email protected] http://mythtv.org/cgi-bin/mailman/listinfo/mythtv-users
