Think of service escalations as "in addition to" normal notifications
For notification attempts for which there are no defined escalations, the
normal contact group is used. If you want only notification attempts 1-5 to
be sent, create a contact group called 'none' for the service definition and
then notify using only escalation definitions.
define service
contact_groups none
define serviceescalation
first_notification 1
last_notification 5
contact_groups ulsysadmins
define serviceescalation
first_notification 3
last_notification 5
contact_groups oncall,backup
-----Original Message-----
From: Jeff Williams [mailto:[EMAIL PROTECTED]
Sent: Wednesday, November 23, 2005 8:24 AM
To: [email protected]
Subject: [Nagios-users] Nagios doesn't stop notifying when it should
I know I've submitted this question before and I don't want to spam
everyone, but someone has to be using escalations that can help me.
Can someone please help me explain why the first example used to work
for me and now would not? I am using 2.0b4 (and have been since well
before having this problem) and now have to use the lines in the
second example to get notifications to stop after 5.
> define serviceescalation{
> host_name myserver
> service_description /VAR
> first_notification 3
> last_notification 5
> notification_interval 5
> contact_groups oncall,backup
> }
>
> define service{
> use generic-service
> host_name myserver
> service_description /VAR
> is_volatile 0
> check_period 24x7
> retry_check_interval 1
> contact_groups ulsysadmins
> notification_interval 5
> notification_period 24x7
> notification_options w,u,c,r
> check_command check_nrpe!check_disk6
> }
>
> What this used to do is notify 'ulsysadmins' for the first two
> notifications, then escalate to 'oncall' and 'backup' for the third
> through fifth notifications. Right now it does that, but then for the
> sixth through infinite notification, it goes back to notifying
> ulsysadmins. I thought this was enough to tell it to stop at 5
> notifications. It used to be, but now I need to change the escalation
> to:
>
> define serviceescalation{
> host_name myserver
> service_description /VAR
> first_notification 3
> last_notification 4
> notification_interval 5
> contact_groups oncall,backup
> }
>
> define serviceescalation{
> host_name myserver
> service_description /VAR
> first_notification 5
> last_notification 5
> notification_interval 0
> contact_groups oncall,backup
> }
Thanks.
Jeff Williams
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_______________________________________________
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::: Please include Nagios version, plugin version (-v) and OS when reporting
any issue.
::: Messages without supporting info will risk being sent to /dev/null
