[Nagios-users] Manipulation of email notifications

[Deborah Martin]

Hi,

 

Is there a way to manipulate the content of an email by type of email notification ? For example, if I acknowledge a Critical alert with the text 'Under Investigation', I want to include that text in the

email notification. However, if I receive a recovery notification I don't need to have the acknowledgement text included.

 

I've configured the following in miscommands.cfg

 

# 'notify-by-email' command definition
define command{
        command_name    notify-by-email
        command_line    /usr/bin/printf "%b" "***** Nagios  *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$
\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$\nAcknowledgements: $SERVICEACKCOMMENT$" | /usr/bin/mail -s "** $NOTIFICATIONTYPE$ alert - $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTEMAIL$
        }

 

But I do not want ` \nAcknowledgements: $SERVICEACKCOMMENT$ ` on Recovery alerts. The alternative would be to have a default value set of N/A which is overridden with a value if an acknowledgement

has been set but I don't see an easy way to do this either.

 

Does anyone have any ideas if it can be done (and how) or that it can't be done like this ?

 

thanks,

 

deborah

 

************************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. Any unauthorised distribution or copying is strictly

prohibited.

Whilst Kognitio Limited takes steps to prevent the transmission of

viruses via e-mail, we can not guarantee that any email or

attachment is free from computer viruses and you are strongly

advised to undertake your own anti-virus precautions.

Kognitio grants no warranties regarding performance,

use or quality of any e-mail or attachment and undertakes no

liability for loss or damage, howsoever caused.

***********************************************************************