I have been using Nagios for a while (several years, and even when it
was NetSaint). Just recently we had our NOC switchover from HP OpenView
to Nagios. In doing so we updated all the Hosts from our network into
the Nagios config, some 990 plus Hosts, and now over 1000 services.
Here is my issue. When we have a building go down, say 5 Switches
(Hosts), and we have the Parents Relationship setup properly we see 1
Host Down, and 4 Hosts Unreachable. We only get one Email Notification
about the single Host being down, which is what we want. However, the
NOC has recently asked use to enable the Sound for Nagios, which we did
with the cgi.cfg file. The problem is that when the NOC Acknowledges
the root problem, and services from the 1 Host that is down, we keep
getting the Critical.wav alert on our webpages. They have to goto ALL
the Unreachable devices services, and Acknowledge them as well.
In this example isn't to bad, however some of our buildings have over
100 Hosts, and if the main router goes down for that building our NOC
would have a nightmare trying to Ack each Host. Ultimately I would
think that they should just Ack the Root problem, and then the
Unreachable Children (so to speak) would not need Acking. The more
interesting part is that Nagios seems to understand this by only sending
one Email, but the webpages don't.
Any ideas on this one?
--
Scott Smith
Network Engineering Services
Southern Illinois University Carbondale
[EMAIL PROTECTED]
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