Looks OK, but have you run a "nagios -v nagios.cfg" to make sure there are no errors or warnings when parsing the config?
I'm wondering if it's something like a missing carriage return or other strangeness that wouldn't be apparent in a copy-and-paste. Have you tried just moving the commanted line above the new one? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John A. Sullivan III Sent: Saturday, April 29, 2006 5:12 PM To: [email protected] Subject: [Nagios-users] Notifications not sent after changing contact email Hello, all. I recently changed the email parameter from one SMS phone e-mail address to another in a contact definition. The contact is the second listed member of a contact group. Ever since the change, the first member receives notifications but the second (the one I changed) does not. It was working before the change. The address is correct - I copied and pasted it and sent a message via my e-mail client and it worked. The logs do not show the notification being sent so something seems wrong inside of Nagios; it's not being sent and then not being delivered - it is not sent in the first place. I'm not sure how to proceed to troubleshoot and fix this. Can anyone tell me what is wrong or at least how to figure out what is wrong? Here is an excerpt from the logs (with any important addresses changed): [04-29-2006 19:38:37] SERVICE NOTIFICATION: root;EnfieldSGGW.niag;Tun10.54-10.53;CRITICAL;notify-by-email;TUNNELPING Critical: Tunnel Down Service Critical [04-29-2006 19:38:37] SERVICE ALERT: EnfieldSGGW.niag;Tun10.54-10.53;CRITICAL;HARD;4;TUNNELPING Critical: Tunnel Down Service Notification [04-29-2006 19:38:37] SERVICE NOTIFICATION: root;NiagaraRASGW.niag;Tun172.20.100-10.53;CRITICAL;notify-by-email;TUNN ELPING Critical: Tunnel Down Service Critical [04-29-2006 19:38:37] SERVICE ALERT: NiagaraRASGW.niag;Tun172.20.100-10.53;CRITICAL;HARD;4;TUNNELPING Critical: Tunnel Down Note that the service notification is sent to root but not to the second contact (JASIIIpage) Here are sections from the pertinent configuration files: define contact{ contact_name root alias root service_notification_period 24x7 host_notification_period 24x7 service_notification_options w,u,c,r host_notification_options d,u,r service_notification_commands notify-by-email host_notification_commands host-notify-by-email email [EMAIL PROTECTED] # pager [EMAIL PROTECTED] # address1 [EMAIL PROTECTED] # address2 555-555-5555 } define contact{ contact_name JASIIIpage alias John Sullivan pager contactgroups systemalerts host_notification_period 24x7 service_notification_period 24x7 host_notification_options d,r host_notification_commands host-notify-by-email service_notification_options c,r service_notification_commands notify-by-email email [EMAIL PROTECTED] # email [EMAIL PROTECTED] } define contactgroup{ contactgroup_name systemalerts alias System Alerts members root,JASIIIpage } The only thing I changed in this file is the email address for JASIIIpage. Here is the configuration for the service which failed above: define service{ host_name EnfieldSGGW.niag service_description Tun10.54-10.53 check_command check_tunnelping!root!10.54.254.1! 10.53.1.100!10.53.1.150 event_handler reset_openswan_tun! $HOSTADDRESS:ManchesterSGGW.niag$!Manchester2Enfield!$HOSTADDRESS$! Enfield2Manchester use NiagTunnel } define service{ name NiagTunnel use GenService max_check_attempts 6 servicegroups NiagaraServices event_handler_enabled 1 register 0 } define service{ name GenService max_check_attempts 4 normal_check_interval 5 retry_check_interval 1 check_period 24x7 notification_interval 30 notification_period 24x7 notification_options w,c,r contact_groups systemalerts register 0 } Any help greatly appreciated - thanks very much - John -- John A. Sullivan III Open Source Development Corporation +1 207-985-7880 [EMAIL PROTECTED] Financially sustainable open source development http://www.opensourcedevel.com ------------------------------------------------------- Using Tomcat but need to do more? Need to support web services, security? Get stuff done quickly with pre-integrated technology to make your job easier Download IBM WebSphere Application Server v.1.0.1 based on Apache Geronimo http://sel.as-us.falkag.net/sel?cmd=lnk&kid=120709&bid=263057&dat=121642 _______________________________________________ Nagios-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/nagios-users ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. ::: Messages without supporting info will risk being sent to /dev/null ------------------------------------------------------- Using Tomcat but need to do more? Need to support web services, security? Get stuff done quickly with pre-integrated technology to make your job easier Download IBM WebSphere Application Server v.1.0.1 based on Apache Geronimo http://sel.as-us.falkag.net/sel?cmd=lnk&kid0709&bid&3057&dat1642 _______________________________________________ Nagios-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/nagios-users ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. ::: Messages without supporting info will risk being sent to /dev/null
