Hi there,
I am trying to configure the escalation but never received the
escalation email.
What might be wrong? The followings are my configurations.
Thanks.
Kevin SZ
define service{
use generic-service
hostgroup_name xxxx
host_name yyyy
service_description check-host-alive
check_command check-host-alive
is_volatile 0
check_period 24x7
max_check_attempts 1
contact_groups g1,g2
normal_check_interval 5
retry_check_interval 5
process_perf_data 1
notification_interval 0
notification_period 24x7
notification_options w,u,c,r
notifications_enabled 1
}
define serviceescalation{
host_name yyyy
service_description check-host-alive
contact_groups g1,g2
first_notification 2
last_notification 0
notification_interval 300
escalation_options c,r
}
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