I have been running 2.5 for quite some time now, and recently decided to
upgrade to 3.0 since it was out of the beta phase.
Everything appears to be working fine from the interface level, but when
services are critical, alerts are not sent out. When I drill down on the
service itself, and check for notifications, the "Last Notification" field
simply shows:
Current Status: CRITICAL (for 2d 14h 4m 43s)
<<omitted>
Last Notification:N/A (notification 0)
The "Notifications" option shows "ENABLED", and so I am a bit confused as to
why notifications have not been sent out.
To clarify, host alerts are working just fine, via the check_host_command,
but no service alerts are working. I would appreciate any suggestions.
Below is an example of how a service is defined, including what I could
think of as relevant configuration:
---
define contact{
name generic-contact
service_notification_period 24x7
host_notification_period 24x7
service_notification_options w,u,c,r,f,s
host_notification_options d,u,r,f,s
service_notification_commands notify-service-by-email
host_notification_commands notify-host-by-email
register 0
}
define contact{
contact_name contactname
use generic-contact
contactgroups sgne
email [EMAIL PROTECTED]
}
define contactgroup{
contactgroup_name sgne
alias Network Engineering
}
define service{
name generic-service
notifications_enabled 1
notification_interval 180
notification_options w,u,r,f,s
check_freshness 0
event_handler_enabled 0
obsess_over_service 0
flap_detection_enabled 1
failure_prediction_enabled 1
process_perf_data 1
retain_status_information 1
retain_nonstatus_information 1
is_volatile 0
active_checks_enabled 1
passive_checks_enabled 0
check_period 24x7
notification_period 24x7
normal_check_interval 2
max_check_attempts 3
retry_check_interval 1
register 0
}
define service{
name service-network
use generic-service
service_description Generic Network Services
contact_groups sgne
register 0
}
define hostgroup{
hostgroup_name sdhq-core
alias SDHQ Core Devices
}
define host{
use host-network
hostgroups sdhq-core
host_name device.name
alias Core Switch
address device.name.mydomain.com
}
define service{
use service-network
servicegroups sdhq
hostgroups sdhq-general
service_description Environmental Checks
check_command check_snmp_environment!COMMSTRING!cisco
}
---
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