Sorry for the newbie question, I have inherited what was a working Nagios setup
that I am now in charge of. Most of my experience in making changes has been
through the Fruity interface, but I do have some knowledge on where all the
configuration files are stored and what they do.
I have 2 distinct problems as of late:
1. I deleted a host entry for a piece of equipment that is no longer in
service and now Nagios continuously sends problem alerts for it. I've searched
through the config files (using Linux vi editor) to find any reference to this
host and can't find anything. The host doesn't show up anywhere on Nagios'
list of devices so I can't acknowledge the alert or anything. If I try to
acknowledge the alert by clicking on the link in the alert email it gives me an
error saying I'm not authorized to commit the specified command. I have
re-uploaded the config files and restarted the Nagios process multiple times.
Where is Nagios pulling this from?
2. Around the same time, I noticed that acknowledging alerts in general
no longer works for any hosts. If a host or service goes down, it doesn't
matter if I acknowledge the service problem, disable notifications or even
schedule downtime, Nagios continues to flood my inbox with alert emails. It
allows me to acknowledge the issue, doesn't give me any error messages, and
even sends me a problem acknowledged email, but then the problem alerts just
keep on coming.
I've googled these issues without success, so hopefully someone can offer some
insight. Thanks in advance for any help.
Thanks,
Kurt Fritsch
ResNet Manager
Division of University Housing
Information Technology Department
University of Wisconsin-Madison
608-265-3846
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