Hi all,
We are currently trying to extract data for a SLA report from our
NDO-installation.
So far we are well on our way, not at least with the help of netMySLA :)
But we are left with one question right now - where is the historical
scheduleddowntime data available?
When listing events for a particular day in our report, it would be very
helpful to extract as much information as to how the particular event was
covered (i.e. the scheduled downtime comment always carries ID an id into our
ticket tracking system, which could be used to extract further information, and
so on).
Any hints?
Best regards,
Steffen
---
Steffen Poulsen
Unix System Administrator
TDC Hosting
mob: +45 29256668
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