I was able to have nagios open a ticket in CA-Service Desk. I wrote a plugin script, and I published it. Basically if your Service Desk server allows open ticket via command line and that server has NRPE_NT then nagios is flexible enough to work.
Take a look at my script and let me know if you need more help.
ttp://felipeferreira.net/?p=269 <http://felipeferreira.net/?p=269>
Cheers,
--
*Felipe Ferreira*
Técnico de Sistemas Senior
Osiatis.es <http://www.osiatis.es/>


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