Thanks for the info, I have been contacted by your sales manager. I had drawn similar conclusions to what you have detailed. Unfortunately to get a nagios based product seriously considered in a large company they need to security of on-the-ground support if necessary.
On Wed, Apr 1, 2009 at 6:53 PM, Andreas Ericsson <a...@op5.se> wrote: > Ian Orszaczki wrote: > >> Hi, I work for a fairly large company looking for at replacing/upgrading >> our >> monitoring system. We are now on Nagios 3.06 monitoring 1300 hosts and >> 8500 >> services via ssh (all from one server). >> >> Does anybody know of any company offering Nagios consultancy or support in >> Melbourne (or elsewhere in Australia) ? Its something that upper >> management >> need before they will consider sticking with Nagios longer term. >> >> I look forward to any responses including feedback on good/bad experiences >> with them. >> >> > I've had fairly good experience with op5. They pay me money to write > programs > and stuff. It's awesomely fun ;-) > > On a more serious note, http://www.nagios.org/support/servicepartners/lists > all the support partners that are serious enough to have contacted Ethan to > let him know they're providing support. It seems Australia lack any > professional Nagios support providers at the moment. > > op5 (where I work) can provide Nagios support world wide, although not yet > with ad-hoc phone support outside european office hours (it's under way). > > Groundworks Opensource claims to work worldwide, but insofar as I know they > have no customers outside the US. > > NetWays also claim to work worldwide. I do not know if they have customers > in your timezone as I'm not that up-to-date on their customer list. > > Groundworks and NetWays work mainly on consultancy basis, tailoring > solutions for each customer. op5 work mainly as a support company, although > we do provide a wide range of addons that make our customers require very > little help with their monitoring systems. > > I've forwarded your email to our sales manager, so I'm sure someone will > contact you later on. Sorry if you didn't want that, but since you asked > for > professional support I'd be sort of neglecting my job obligations if I > didn't. Besides, with a little luck I might be sent to Australia at some > point if we team up, and free trips are always nice ;-) > > -- > Andreas Ericsson andreas.erics...@op5.se > OP5 AB www.op5.se > Tel: +46 8-230225 Fax: +46 8-230231 > > Considering the successes of the wars on alcohol, poverty, drugs and > terror, I think we should give some serious thought to declaring war > on peace. >
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