On May 7, 2009, at 12:52 PM, [email protected] wrote:
> First escalation: 3 because as I understand it this will occur after
> 3 mails have been sent.
> Last Escalation: 3 because I want 3 SMS sent after my 3 mails.
>
> Is this the way to do it or have I not got the correct understanding
> of it
I don't use escalations but my understanding is the numbering is
sequential --
Notification number 1 - email
2 - email
3 - email
4 - First Escalation - sms
5 - sms
6 - Last Escalation - sms
--
Marc
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