> Hi Group > > I'm trying to find a way of letting our users acknowledge > their own servers faults without the need to log in to > Nagios, I have seen that there are remote commands you can > issue which allow this to happen, but this is where I need a > little instruction on how to use them. > > http://www.nagios.org/developerinfo/externalcommands/commandin > fo.php?command_id=39 > > In the Nagios book I have been reading it mention's the use > of Ticket Systems and making sure that Nagios can integrate > with them and when I goggled the question the one of the > results I got was OTRS. > > I guess that means I can raise a ticket by injecting Nagios > info into it, but would I be able to use ACK's from within > too, if not do you know of a solution that could do this. > > Thanks > > Craig >
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