Hey Luis, whats up man!

Couldn't you just create a separate contact, and set it up with escalations, but only have it alert once? Maybe something like this... (note, untested).

define hostescalation {
        host_name               *
        first_notification      1
        last_notification       1
        notification_interval   60
        contact_groups          new_contact
}

Charlie

On Jul 22, 2009, at 8:47 AM, Luis Fernando Lacayo wrote:

Good Day everyone,

I was wondering if someone is kind enough to help me with a little thing I am stuck with.

I need to create a helpdesk ticket from NAGIOS from certain devices. I am not sure of how to send only one email to the helpdesk but multiple emails to admins of these devices.

any guidance and /or example would be greatly appreciated.

thanks.

Luis
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