On 13 May 2011 08:34, Andre Kruger <andre.kru...@trw.com> wrote: > Hi > > Can you guys please give me your input on how you handle the following > situation. > > Lets take monitoring a disk as an example. For arguments sake lets say when > the disk reaches 80% capacity I send out a warning and at 90% I send out a > critical. There is also a Service Escalation configured to send out > notifications when this service reaches critical. > > So at 80 percent I get my notification all is well. I then go ahead and > acknowledge the event and in doing so Nagios will not send out any further > notifications. Which according to the Nagios logic is correct. > > The problem is if the disk in the mean time reaches critical, 90% capacity, > I won't get another notification. Not even the Service Escalation helps > here, because the event has already been acknowledged. > > Do you guys have any suggestions on how this problem can be solved? > > Regards > Andre
The way I sometimes use for prolonged issues like this is I will acknowledge the alert, but then raise the warning and critical thresholds in Nagios. The problem with this approach is that Nagios then reports the status as "OK" which might give a false impression to other users. It is also important to remember to reduce the warning threshold back to its usual level once the issue is resolved. For issues which might be fast-moving I would suggest that it is not appropriate to acknowledge the issue unless you are in a postion actively to manage it until resolution. ------------------------------------------------------------------------------ Achieve unprecedented app performance and reliability What every C/C++ and Fortran developer should know. Learn how Intel has extended the reach of its next-generation tools to help boost performance applications - inlcuding clusters. http://p.sf.net/sfu/intel-dev2devmay _______________________________________________ Nagios-users mailing list Nagios-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/nagios-users ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. ::: Messages without supporting info will risk being sent to /dev/null