On 3/26/2012 1:11 PM, Chris Beattie wrote:

> I couldn't get it to work that way, either.  Instead, I defined a 
> service escalation that activates on the first notification.  Something 
> like this might work:
>
> define serviceescalation {
>       host_name               linux-server
>       service_description     1_proc_sshd
>       contact_groups          management
>       first_notification      1
>       last_notification       0
>       escalation_options      w,c,r
> }
>
> I assign services to hosts with hostgroups, so I have a hostgroup_name 
> in my escalation definition instead of just a host_name.
>

We do something similar, but recently found that
'first_notification_delay' on hosts and services is not honored when you
handle notifications this way.  Really doesn't seem like it makes sense,
so I imagine it is just a bug.  Worked around it by having a null target
for the first escalation.

Mark

-- 
Mark D. Nagel, CCIE #3177 <mna...@willingminds.com>
Principal Consultant, Willing Minds LLC (http://www.willingminds.com)
cell: 949-279-5817, desk: 714-495-4001, fax: 714-646-8277

** For faster support response time, please
** email supp...@willingminds.com or call 714-495-4000


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