Val,
you can request they send you a loaner so that you will not be without your 
handpiece...I forgot to tell you this yesterday.....


 Pati
'Life is too short to wake up in the morning with regrets; 
so love the people who treat you right, forget about the ones who don't, 
and believe that everything happens for a reason.


-----Original Message-----
From: Mains de velours <[EMAIL PROTECTED]>
To: [email protected]
Sent: Tue, 2 Dec 2008 12:34 am
Subject: NailTech:: Re: Questions


Hey everybody!!

Thanks to all of you for your quick responses! I know it's been told several 
times already but..... this group rocks !(you can't get enough compliments in 
my opinion) You gals (and guys) are really the best. Will be looking into the 
repair of my hand piece... let y'all know how it turns out. Good night

-Val

Angela R Wingerter wrote: 


Val,

 

I think they come with a year warrenty. Here is their address and #....

Kupa Inc

2353 West La Palma Ave.

Anaheim, Ca 92801

(800) 994-5872

 

They have always been a good company to deal with for me. I would call them and 
tell them when you bought it and they will tell you what to do. 
 

Angie Wingerter






From: Mains de velours <[EMAIL PROTECTED]>
To: [email protected]
Sent: Monday, December 1, 2008 7:47:27 PM
Subject: NailTech:: Re: Questions

Hi Angela,

It's not old, I bought it from Karen (brand new) in the spring of 2008. If I do 
need it serviced, how20do I go about doing this?

-Val

Angela R Wingerter wrote: 


Val,

 

How old is your kupa handpiece? Sounds like you need it serviced. 
 

Angie Wingerter






From: Mains de velours <[EMAIL PROTECTED]>
To: Nailtech google group <[email protected]>
Sent: Monday, December 1, 2008 8:11:16 AM
Subject: NailTech:: Questions


Hello everyone,

I haven't written in a while but I do read the posts daily. Here are my 
two questions:

1- I'm using odorless ac (Clarité by OPI) but I'm finding that it takes 
a really long time to harden enough for me to file without taking some 
of the ac off. Any idea why? Is it just because it's odorless?

2- I have a Kupa e-file and for some reason the hand piece doesn't have 
enough power to it. I can't file with it without it stop spinning. I can 
even stop the rotation by putting my finger to the bit. Any idea why?

Thanks a lot,

-Val from Canada










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