Charging for extras is like raising prices... give people enough notice to decide if it is still something they want to do. I just raised some of my prices, and it was amazing how my clients reacted once I explained an example of my supply cost increases. (I used some dramatic ones, like I used to be able to get my liquid on special for $100 a gallon, now it is $225. I tell them and they think "Man, we complained about the price of gas per gallon!") I also have a conversation about the WIIFM (what's in it for me)... more expensive files give them less lifting and gets their service done faster. On the note of charging clients for extras... my clients understood me charging more for soak offs with a new set when I explained to them that acetone was just under $8 a gallon ten years ago, and now it is almost $20, and my nail forms used to be $15 for 300 and now the same price only gets me 150. I don't need to disclose all of my cash flows to them to get them to get the drift... If you explain the extras and how much they cost you in a nice sign on your table and in conversation, they can decide if they want to shell out the extra duckets next time, or just get the basics. Just don't play the SUPRISE! game and they should be ok... (On a side note, I found it works best to explain to them in terms the average person gets... I have been doing nails for 13 years, and after increased supply costs and rent, even with raising prices I am still only making per hour what I was then. Do they expect to get raises in 13 years at THEIR job? Usually this makes them laugh, because OF COURSE they do!) Michelle Cordes, LNT The Nail Spa "The spa for your hands and feet since 1997" Bremerton and Tacoma, Washington www.myspace.com/thenailspa
--- On Sun, 4/5/09, shannon <[email protected]> wrote: From: shannon <[email protected]> Subject: NailTech:: Re: Please respond to my question To: [email protected] Date: Sunday, April 5, 2009, 7:03 PM I guess it would depend on if you are applying them right back on. It does take a few extra minutes, I soaked my SIL's off last night and did a new color, now I didn't charge her more, but she is family. I am curious about this too. I haven't been charging to change colors, but I think I should. Maybe include it into color change price, like $10 more, and 15 minutes extra, IDK, whats everyone else do here. And how do you go about telling clients, who you haven't been charging extra for extras, and all of a sudden to change the price on it. How can this be done without making them feel like I am ripping them off. Shannon A. Shannon Arnold Flip Flop Beauty Shop Coopers Plains, NY [email protected] --- On Sun, 4/5/09, Michelle Phoenix <[email protected]> wrote: From: Michelle Phoenix <[email protected]> Subject: NailTech:: Please respond to my question To: [email protected] Date: Sunday, April 5, 2009, 1:03 PM Earlier I asked what you all did about charging for soaking off colored gels. Do you incorporate the amount of time and supplies into the initial price for putting them on, or do you just charge a seperate fee? Thanks! -- Wet Paint Nail Spa www.wetpaintnailspa.com Online Booking Available --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/NailTech?hl=en -~----------~----~----~----~------~----~------~--~---
