It is in times like these that we must remember all the great clients that we have who shower us with compliments and send all their friends to us because they think that we are the best. Just 2 weeks ago I had a client tell me that the quality of my work has goon down in the last year and that she hasn't gotten a compliment on her nails in a year. Not true, the client after her on her last appointment complimented her nails in front of me, even got the same color SOG.
The unhappy client wrote me a nasty letter telling me how bad my work has gotten. In the mean time, I have gained about 8 new clients, all referrals from highly satisfied clients. Smile real big and remember all the clients who love you and forget about the ones who can't see how great you are. Katherine St. Louis, MO Sent from my iPad On May 9, 2010, at 6:38 PM, [email protected] wrote: First let me say Happy Mom's Day to those of you who have children, pets, or if you made someone a mom!! Well--here we go-- * the one client who had me remove her sog to "see how her nails do" has not rescheduled. Her daughter, however has been back. Mother sees the Shellac on Action News and tells daughter they should look into that stuff. Okay-whatever. Daughter so far is continuing with me. SO FAR. * the one who called and said it was thinning her nails came Friday. Her nails looked great. She said there was a ridge. OMG-- it was 4 weeks of growth. She said she could not get the product off by soaking and neither could her mother-in-law. WTH???? See my ***** at the end. Again- OMG. *the one who now went 7 weeks wanted "this crap" off her nails NOW. Well NOW does not work well with me when we demand and even more so when I am working 13-14 hour days with no breaks. Said she has 100 percent acetone but read me another ingredient off the label. Hmmm--no wonder it is not coming off. ***** again at the end!! OH-- and this one led me to believe she is a stay at home mom and college student. While looking at a house last weekend, I saw her delivering the weekly paper!!!! She has to stuff bags and toss papers--digging in bags. OMG. * I took pictures of Miss "I HAVE RIDGES"-it was 4 weeks growth!! And they were not weak at all. Everyone else is fine, so just not getting these women. ***** this morning I soaked off both my thumbs of Axxium SOG. Took less than ten minutes. I did have to "flake" it off, but a light file was all I had near me at the time. Yes, it is Mother's Day and I was too lazy to walk up the steps for an orange stick!! Would have easily come off with the stick. I picked off a pinky last night. There is NO damage whatsoever on any of my nails. WTH is wrong with these people? Why do they have to lie about what this is doing to their nails? The SOG saga continues. Buenos dias, Lynnette http://www.facebook.com/nailtech Sent via BlackBerry from T-Mobile -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
