If she's so desperate for nice looking hands she needs to leave your work alone. If she picks, CHARGE her. Some of these clients only listen when you talk $$ - by now, personally, I would have told her I couldn't keep doing her nails if she wasn't going to give them a chance. And if they don't let me see what's happening, I can't fix it. She's saying, "it's not you, it's me" because it IS - she is embarrassed and she should be! Keep your teeth, clippers, nippers and other nails off of my work!!
Sorry, I'm the Nail Nazi. On 5/24/10, Roxanne <[email protected]> wrote: > I have a client... the one that didn't want to use primer two weeks ago. > (we used primer). > > She came to me last year with a bad set of acrylic nails. Her nails were > a chop shop mess. After she got them off and waited a month we tried the > gel on her and it just doesn't stay put, I'm just having repeated > service breakdown and it's all different but mostly cracking at the free > edge and sides (to the best of my knowledge since she picks the thing > off and I never get to see what, where or how it broke) > > She is really difficult to sculpt on. She has no free edge and she has > really deep sides, or no sides... where you have to cut your form in the > center just to get a reasonable width from side to side... does that > make sense? The nail edge is really rounded back and the sides have no > sidewalls (or just a little) back to the cuticle at the back of her nail.... > > Anyway, she tried the gel last year and she had such a mess from before > that she just stopped everything and let them heal up. She came back two > weeks ago and her nail beds looked great, pink and healthy all attached > and a little bit, teeny tiny free edge...(but they still have a funky > shape and no sidewalls) so we did the gel sculpted just to give her a > better looking nail with a small free edge. She came back after a week > and I 4 had broken off. I think most were at the edges... like I said > she just picked off the rest that was attached to her nail (did I say > she's also a picker with some rough cuticles?) We fixed what she had > and now a week later she said there are 4 or 5 off. > > She said she wants to try acrylic again because she has had better luck > with that. She feels it's stronger for her. Which is fine.... I'll do > whatever she wants. > > 1. she has medical problems. Don't know if this is effecting the gel or > if it will the acrylic. > 2. She said full well tips have worked good for her. (I'm not fond of > tips... seems like one more element in the mix to break down or glue > cause a reaction.) > 3. She desperately wants to clean her nails and hands up so they look > halfway decent. once I sculpt it with a little bit of side making the > nail wider and not so pointed... they look normal and rather nice. But > I'm wondering if my sculpted tip is breaking at the sides because my > structure is off? > > argh... I love this lady... she's so patient and says, "it's not you... > it's me... this always happens." But that's not good for me. She's > really a challenge & I'd like to get something to work on her. any > thoughts would be SO helpful. > Roxanne > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > > -- Sent from my mobile device -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
