Hi Kelley, I had a client years ago who started with a fungus on one toe, I suggested to her to go to doctor or I have had success with Vicks, anyway she refused and several months later she has fungus on 3 out of 4 toes on that foot. I told her that for the safety of myself and my other clients I could no longer do her pedicures until this is cleared up. Like you I talked to her several times about it and she just didn't seem to care. It was disrespectful to me and my clients and I felt it was unacceptable. You also do several of her friends, I would like to think that because of the reason you might refuse her service is in the best interest of those same friends and that they love your work that they it will not want to go anyone else. If she doesn't have a standing appointment perhaps you are always busy when she calls..... Good luck, Terry! In a message dated 7/25/2010 9:02:07 A.M. US Mountain Standard Time, [email protected] writes:
Okay gals, I have a client who has something going on. Her feet are peeling very badly I know she has fungus in the 2 big toes. I have done her for 2 yrs now last fall before she left for Fla, I was able to get her to go to the Dr and get prescription lotions for it and she was using it her feet were on the mend. Well this spring she came back and I assumed she had continued treatment,WRONG they were rotten again! I was disgusted and she knew it by the time she left. Well in our time we talked about why she stopped using the cream nightly and the other one weekly. She stated that she was feeling horrible and having side effects from the medication. come to find out upon further investigation she wasn't using gloves to apply the creams. So I informed her she should restart the creams, and use gloves to apply it. Because the skin on our hands are much thinner than that on our feet. I explained to her that a pkg of gloves for 100 is only 5bucks no excuse there right , I even offered a box right there on the spot. Well when she left I was under the assumption that she would get more cream and restart. WRONG, guess who was in this week!! She didn't start back up. I am so upset with this gal, I am learning that the plastics we use in our hand and foot baths are porous and hold the bacteria no matter how much we clean and disinfect. She knew I was upset with her and it didn't seem to bother her one bit! which makes me mad that a person would knowingly continue to not treat a foot disease and subject me and my other clients to it. I have been searching the MI web site for rules and regulations on this but cant find anything, I know legally I can turn her away for it, I just want the paper trail to prove it. I do all of her neighbors and I don't want her bad mouthing me when I tell her next time she calls that I can no longer preform services for her until she is using the prescription and on the mend. I informed her I was going to a waterless pedi and mani system, I am hopping this was enough to I guess drive her away with out any confrontation. Any suggestions? Kelley Marie Northern MI -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
