Well, some people come for the customer service, some for the type of service, some for the type of product, some for convenience, some for companionship, some for socializing and some for brand. Clients come to us for many different reasons. I try to cover all my bases and use professional only products because that's why "some" of them come.
Katherine St. Louis, MO Sent from my iPad On Jun 5, 2011, at 11:13 AM, [email protected] wrote: > Ok I'm new and don't want to rock the boat but Michelle I just have to say > YOUR the brand not the products you use it's you that your customers want. > It is your experience and your personality that you sell and I bet that most > of them wouldn't care if we used Revlon color if we make it look good and it > stays! I actually had a gal that granted it was just for a polish change but > she would bring her Revlon polish for me to polish her nail with no manicure > because she just doesn't polish well and now I have her doing SOG with me > every other week. I love Gelish because of the amount of colors and you get > twice the amount for the same price as a lot of the others. Faithful > customers will follow you for the rest of your career not because of the > products you use but how good you are at using them! It's all about us, > embrace your talent and let the anger go! ;) > > Sent from my iPhone > > On Jun 4, 2011, at 5:58 PM, Michelle Cordes <[email protected]> wrote: > >> My issue with the "sell outs" is this... If you come to me, and I use polish >> you can find at Walgreens, what is that mani worth to you? $20? If I use >> Tammy Taylor, which you have never seen and can't get, you are willing to >> pay me $30 for the same manicure. It is a perceived value thing, regardless >> of actual value. Do you really think it costs THAT much more to make a Coach >> purse? Chanel lipstick? Exclusitivity and brand make a huge difference in >> price. I AM A BRAND. I want you to fall in love with a polish color you can >> only get from me, in a beautiful clean environment, completed with a service >> and customer service experience that is unparalelled. Miss a piece of that >> puzzle and you find yourself not making what you are truly worth. All >> because Essie decided to sell to Rite-Aid. Nope... not doing it. Good for >> the folks who do their mani's at home... they just got another line to use! >> >> Michelle >> www.michellecordes.com >> >> From: Jennifer White <[email protected]> >> To: "[email protected]" <[email protected]> >> Sent: Saturday, June 4, 2011 9:16 AM >> Subject: Re: NailTech:: re:sell outs, Essie, etc. >> >> Michelle, >> I was pretty much going to say what you did also. I was just way too tired >> to type it all out. >> >> Personally, I doesn't matter to me. I know techs like Julie Kandelec & >> TraceyLee have drugstore brands like Milani & NYC in their kits. I'll use >> whatever gets the job done. And whatever folks are asking for. >> >> Jennifer Cherry >> Manicurist/Nail Stylist >> 410.340.4035 >> [email protected] >> >> Sent from Jennifer's iPhone >> >> On Jun 4, 2011, at 4:10 AM, Wet Paint Nail Spa <[email protected]> >> wrote: >> >>> Ok please don't flame me but what's all the fuss about? The women who do >>> their own nails, with or without professional products, will rarely, if >>> ever, be our clients anyway. The ones who come to us do so because they >>> enjoy the whole experience and know that we could make even the most >>> generic brand polish look fantastic and last a long time. >>> >>> Also, is the controversy with pro brands being sold to the public because >>> the companies change their formulae? Or is it more about exclusivity? >>> >>> M- >>> >>> ------ >>> Michelle Phoenix, Owner/Elite Nail Technician >>> Wet Paint Nail Spa >>> Hair, Skin & Nails >>> www.wetpaintnailspa.com >>> >>> On Jun 4, 2011, at 2:43 AM, Jennifer White <[email protected]> wrote: >>> >>>> I was going to say that the only company still truly pro only is Tammy >>>> Taylor. Zoya constantly does BOGOs & promos for customers that make it >>>> more expensive to get at the salon. I have also seen Zoya @Ulta. But Ulta >>>> has a salon in store but they run big sales too. The boutique brands >>>> (Rescue Beauty Lounge, Ginger + Liz) sell to the public but at least those >>>> are harder to get (not in drugstore/Walmart). G+L offers a pro discount. >>>> RBL does not. >>>> >>>> Jennifer >>>> >>>> Sent from Jennifer's iPhone >>>> >>>> On Jun 3, 2011, at 11:21 PM, Michelle Cordes <[email protected]> >>>> wrote: >>>> >>>>> I agree. Wholeheartedly. That is why I quit using OPI years ago... the >>>>> first time I spotted them in Walmart. That is why I never used Essie. And >>>>> that is why I got rid of Zoya. They run ads in the back of the fashion >>>>> mags with an 800 number to call to order, and they DO sell to the public. >>>>> No thanks. I am all about the companies that cater to us as professionals >>>>> only... CND is at least only sold in the beauty salons in the mall >>>>> (around here anyway)... and if you are looking for a great INEXPENSIVE >>>>> polish line, Tammy Taylor's kicks butt and is a great price. Nice brush >>>>> and bottle to use. And Tammy will sell retail items (no chemicals) off >>>>> her website to the public but at the same price we would sell it for, so >>>>> at least she isn't undercutting us. Pro only is the way to go... go get >>>>> 'em Lauren... give 'em hell... :) >>>>> >>>>> Michelle >>>>> www.michellecordes.com >>>>> >>>>> From: Michelle Phoenix <[email protected]> >>>>> To: [email protected] >>>>> Sent: Friday, June 3, 2011 7:51 PM >>>>> Subject: Re: NailTech:: re:sell outs, Essie, etc. >>>>> >>>>> That's why I've stuck w/ Zoya and Nubar all these years. The customer >>>>> service at Nubar is laughable, but the product rocks and that's what >>>>> counts in the end. >>>>> >>>>> On Fri, Jun 3, 2011 at 10:48 PM, Lauren Dodson <[email protected]> >>>>> wrote: >>>>> This is how I feel. All of these companies are "professional" only. They >>>>> were started by people like ourselves. They have all sold out. No one >>>>> seems to care about the professional, so why would the client care? It's >>>>> the American way. Take the money and run. I will be having words with all >>>>> of the sell out companies at Orlando, starting with Essie. We are there >>>>> taking classes and trying to be the "best" when the product lines are >>>>> just trying to make a buck and screw us. I say look for start up >>>>> companies and back them. Screw OPI and the like. >>>>> -- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "NailTech" group. >>>>> To post to this group, send email to [email protected]. >>>>> To unsubscribe from this group, send email to >>>>> [email protected]. >>>>> For more options, visit this group at >>>>> http://groups.google.com/group/nailtech?hl=en. >>>>> >>>>> >>>>> >>>>> -- >>>>> Michelle Phoenix >>>>> Owner & Elite Licensed Nail Technician >>>>> >>>>> Wet Paint Nail Spa >>>>> NAILS, SKIN & HAIR -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
