As long as a client pays for a SERVICE they get from us…that is what matters the most. Sales of products is a nice bonus but we can not make a client buy something. The only important thing is that the client comes back to us for the service they need. That is what we are in business for….sales is just a nice perk…Just my opinion. Deb Cabrera [email protected]
On Nov 27, 2011, at 8:13 PM, Jill in Ky wrote: > Anyone ever encounter this problem concerning retailing: former > stylists or nail techs who quit the business, but are still licensed, > buying products at our professional cost for friends and relatives? > > It seems like I'm encountering this more and more over the years as > people pass their state boards, but then either never start the > business or quit the business. I have countless clients who tell me > their Auntie, sister, neighbor or coworker gets them their OPI polish > (or lotion, hair products, etc.) at cost, which is why they aren't > buying it from me. I even have 1 client whose sister is licensed (non- > practising and working a corporate job) and she gets products for her > coworkers….one of which happens to be another client of mine! > > And to make matters worse, she actually brings her (my client) into > the professional supply house to shop for her products! The supply > house says they cannot do anything about it because this woman has her > license and while I've never had the good fortune to walk into the > place when the 2 of them were there, I did have that happen in the > past with someone else. I ratted them off to the store manager, then > called the stores' corporate headquarters to lodge a complaint, which > as far as I know lead no where. They just want their sales to be up. > So I took my business from that store and shopped online. > > This may make for a good article....so come on nail techs.....give me > your best responses to: > > 1) IF you also have had this problem? > 2) HOW do you handle it? > > > Sincerely, Jill Wright > Bowling Green, KY. > [email protected] > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
