I love this idea too - I'll keep it in mind for next year's gifts. Thanks Millie & Cherie
Laura -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Cherie Byklum Sent: December-13-11 11:15 PM To: NailTech Subject: Re: NailTech:: Need help with holiday client gift I am doing Millie's giving tree this year for my clients. I made a bunch of different gc in different amounts and hung them on the tree they go from $5 to $50 so you get what you pull off the tree. The good catch is they are only valid Jan 1 2012 to Feb 28 2012 this of course is our slow time. It gives both of us a gift!!! C On Dec 9, 6:10 am, "Laura Merzetti" <[email protected]> wrote: > Thanks Katherine, I appreciate your input. I don't like to give 'free' > services either. > > Laura > > From: [email protected] [mailto:[email protected]] On > Behalf Of Katherine Fahrig > Sent: December-08-11 8:31 PM > To: [email protected] > Subject: Re: NailTech:: Need help with holiday client gift > > Sorry I hit the send button by mistake. > > I would do the Deluxe Pedicure for half price or offer $10 off a > Deluxe Pedicure. I do not believe in giving " free " services because > it cheapens the service, it says that your service has no worth. > > As for them not getting their pedicures from you, It is possible that > they do not understand the value of your pedicures. It could be that > they want some kind of " deal " like when you do the rock star > pedicures in the summer. You must show them what makes your pedicures > better than everyone else's. Explain your footsie foot spa and its > benefits, explain your products and what makes them so great, explain the value of your pedicures. > Giving the GC's is a good way to get them in your chair and it gives > you an opportunity to " sell " your pedicure service. > > No need to be confrontational, just let them know what services you > offer, why you use the products that you use, what education you've > had, sell your services. If they say, well salon NSS X offers thrones, > you say, yes those are nice, I use a footsie foot spa with disposable > liners so that there is never any concern as to whether or not the > foot bath has been properly disinfected. I just throw the liner away > after each service. Every client gets a new, clean, sanitized liner. > Smile, real big then go on about how great your callous exfoliation > products are and how they work and why you use them. If they say NSS > salon X charges $, you say, I use the footsie foot spa with disposable > liners, etc..... Sell the " value " of your services. If they say that > the price is more important to them than all that stuff you said, you > smile and say I run specials in the summer for the rock star toes and > what ever other specials you run so you can take advantage of those > deals, smile, smile, smile. Be happy that they are in your chair now and create a wonderful, pleasant experience that they will want to repeat. > Eventually they will come to you for the friendly customer service > when you show them the difference between you and them ( NSS salons ). > > Katherine > > St. Louis, MO > > Sent from my iPad > > On Dec 8, 2011, at 11:29 AM, "Laura Merzetti" <[email protected]> > wrote: > > I need some opinions on an idea for client gifts this year, and hoping > some of you might have had luck with this scenario in the past. > > The majority of my clients come to me for nail services. Probably 5% > ever book pedicures with me, but I know they get them, and probably at > chop shops (judging from the art work on the big toes!). I'm not > really comfortable asking them why they aren't getting them from me - > I'm a non-confrontational kind of person. They know I'm clean, I use > a Footsie Bath, perhaps they like the thrones, I dunno. But I also > know they're not taking advantage of cheap mani/pedi deals because I do their nails regularly. > > (Note, I do rockstar/gel toes a lot in the summer months, and those > clients generally get a pedi with it since it's a bit of a discount, > so I'm not talking about those clients). > > So I was thinking about offering them a g/c for either a free pedi > next year or a half-price pedi. These would be people who've never > had one from me, so I'm looking to build my pedi business with them in the future. > > What do you all think is the better option, and why? I have 2 pedis - > one is a $30 express and the other is a $40 deluxe (I don't call them spa). > Or is there another choice I'm not seeing? > > I need some fresh eyes to look at this because I'm having a hard time > deciding what to do, and starting next week I'll be handing out their gifts. > > Thanks J > > Laura > > -- > You received this message because you are subscribed to the Google > Groups "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group athttp://groups.google.com/group/nailtech?hl=en. > > -- > You received this message because you are subscribed to the Google > Groups "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group athttp://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
