Hi Techies, I am having a difficult time even processing the problem that has arisen. I'll give you the back ground and then the new development and I really need everyone's input on this.
I trained a nailtech many years ago when I was a salon owner. After I closed the salon, she and I went to the same salon to booth rent. I helped her with a lot of advice on how to set up her booth rent business, taxes, where and how to purchase supplies, etc. I thought that I taught her the importance of continuing education and respect for the industry. After her twins were born she started working out of her house. When the twins started school she started booth renting at a different salon while her kids were in school and at the house when they were off from school. The owner of the salon where I work (and we formally worked together) has filled the empty booth rent spot left by the nailtech with a hairdresser. So we no longer work at the same salon. When I go on vacation and cannot accommodate all of my clients, I have referred them to her. She was my go to person and my friend whom I called when I needed to talk nails. Today I found out from a client of mine who knows some of her clients that she is charging $23 for color gel fills. I charge $35. She used to charge $30 when we booth rented together. I feel betrayed. She has the right to charge what she wants, but, her price is ridiculously low and disrespects the entire industry. I will not refer my clients to her if she is undercutting me by so much. What I would like from all of you is advice as to what I should do? Talk to her about it? Say nothing? I am flabbergasted! I thought I taught her better than this. I am not worried that she will take all my business away from me, she doesn't know everyone in town and she can't handle all the business that there is in town anyway, so I don't think that she will put me out of business, it's just that she is offering the exact same gel products and services as I am and charging $17 less! She very well may might take 2 or 3 of my clients from me because they know some of her clients and will find out about the $17 savings. I'm going through menopause and I freak out about everything and my judgement about when to speak up and when to keep my mouth shut is hormonally challenged. Please help with any advice, dear techies! Katherine St. Louis, MO Sent from my iPad > -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
