They may use an internal tool.

On Wed, Oct 8, 2025 at 12:29 PM Stephen Griffin via NANOG <
[email protected]> wrote:

> I found "Maxstack" also was wrong. So, we SWIP'd back in August, is this
> typical for them to be so wrong for so long? I have folks complaining about
> being geoblocked to BBC as well... :(
>
> On Wed, Oct 8, 2025 at 6:37 AM Stephen Griffin <[email protected]> wrote:
>
> > Is odd that they still do, we SWIP'd a while ago, but I filled out the
> > form. Will see what happens.
> >
> > Stephen
> >
> > On Wed, Oct 8, 2025, 06:07 Steve Miller <[email protected]> wrote:
> >
> >> Maybe they happen to be using ipapi?
> >>
> >> https://ipapi.co/
> >>
> >> Only mentioning it because that looks like the only major geoop db that
> >> still lists that block as Boston.
> >>
> >> Steve 👋
> >>
> >> On Wed, Oct 8, 2025, 03:45 Stephen Griffin via NANOG <
> >> [email protected]> wrote:
> >>
> >>> So, I have a site in London. We recently changed from PA space to PI
> >>> space.
> >>> I SWIP'd the new space 155.33.8.0/23 to reflect our London location.
> >>>
> >>> However, on-site support staff are claiming that Apple Support shows
> them
> >>> in Boston in the US (our headquarters) without an option to pick the
> UK,
> >>> and are demanding that we go back to PA space, which is both
> impractical
> >>> and a bad technical option.
> >>>
> >>> I have attempted to get them to log a ticket with Apple in order to
> >>> determine why they believe our London location is in the US, but am
> just
> >>> getting back "you broke it, fix!" type responses.
> >>>
> >>> So, does anyone have experience with Apple's geolocation? Is accurate
> >>> information on the network whois insufficient? Is it because the ASN
> >>> shows
> >>> the US (which would likely be incredibly inaccurate and somewhat
> >>> difficult
> >>> to change, I think)?
> >>>
> >>> I suggested maybe it was a cookie or related to the service contract or
> >>> something, but those have been summarily rejected, so I am somewhat
> >>> running
> >>> out of ideas.
> >>>
> >>> Thanks,
> >>> Stephen
> >>> _______________________________________________
> >>> NANOG mailing list
> >>>
> >>>
> https://lists.nanog.org/archives/list/[email protected]/message/3ZXJUWRVRYDUDSTN6HTUUAYV5FRJHSF5/
> >>>
> >>
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