If your issue is only with IPinfo, you should try to reach out to them.
I'll say I've seen that name come up recently and they've had some pretty
bad data/poor customer experiences.

On Tue, Oct 21, 2025 at 8:24 PM Mark Blackford via NANOG <
[email protected]> wrote:

> Greetings,
>
> Does anyone have any suggestions on how to get IPinfo to properly report
> Geolocation for NNI pint to point type circuits?  I have a geofeed that
> they are ignoring, but I have two prevailing theories.
>
> One - someone put our entire ARIN aggregate in it last month and now it
> overlaps everything in the feed.  I read that overlapping prefixes cause
> confusion.  I took it out of the feed today, but IPinfo is so secretive I
> have no idea if they will remove it.
>
> Two, and the more likely theory based on their boast on how they beat the
> competitor by thousands of miles, is they are reporting on the wrong end
> based on their ping scans.  They ping the hub end of a /31 and disregard
> the other end that is usually two to three states away.  Therefore , they
> are the ones horrible off an their competitors are spot on.
>
> Should I not be reporting the point to point /31 and only use he customer
> /32 end?
>
> Any other advice in properly identifying the location for Ipinfo would be
> awesome.  All the other providers seem to properly follow my geofeed, and I
> have no issues with them.
>
> Thank you very much,
> Mark Blackford
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